McDonald's

3.5
1473 reviews
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Business Details

1007 So St Francis Drive, Santa Fe, NM
87505, United States
(505) 984-1490
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1007 So St Francis Drive, Santa Fe, NM
87505, United States

Hours

Reviews

3.5
1,473 reviews
5 stars
510
4 stars
324
3 stars
273
2 stars
116
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor communication.

Food Quality

Many customers complain about cold, stale, or incorrect food orders, with several mentioning issues with fries and overall food freshness.

Pricing Concerns

Several reviews highlight dissatisfaction with rising prices and perceived lack of value for money, especially for breakfast items.

Cleanliness and Atmosphere

While some customers note cleanliness and a safe environment, others report unpleasant odors and a lack of attention to cleanliness in dining areas.

Operational Issues

Customers frequently mention slow service, especially at the drive-thru, and issues with order accuracy and technology use.
  • CB
    Cristina Beltran
    Nov 9, 2025
    2.0
    Service sucked. Ordering through the drive thru was chaotic. We ordered four coffees, he couldn’t input six creamers& six sugars.
  • JM
    JoEJoE A. MendeZ
    Nov 9, 2025
    4.0
    Didn't get acknowledge or greeted
  • LS
    Lisa Sena
    Oct 19, 2025
    5.0
    Excellent service good food quality and very fast.
  • AM
    Alex Marking
    Oct 6, 2025
    5.0
    Came into town from a late flight and nothing else was open. The overnight manager was working alone but was prompt, helpful with details and getting everything we needed, and friendly. Easy order and easy drive thru. Food took very little time to be prepared but was hot and tasty
  • SS
    Shohel
    Oct 5, 2025
    1.0
    We did a drive through order with two McChicken. After picking up notice there was only one McChicken. Went inside and let them know but the drive through girl (wearing glass, seems latina) was arguing I paid for only one. The other girl went into check and I was waiting for 10-15 minutes without any explanation of what's going on. Later the other girl rudely told me to back up from counter and told me she is making the McChicken for me. There was so "sorry" or apologies for their mistake. (4:45 PM order, date: 10/05/2025)
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1007 So St Francis Drive, Santa Fe?

The McDonald's location at 1007 So St Francis Drive, Santa Fe, is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and 24 hours on Friday and Saturday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers a drive-thru service. Drive-thru hours are 5:00 AM to midnight Monday to Thursday and Sunday, and 24 hours on Friday and Saturday.