McDonald's

3.5
1480 reviews
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Business Details

1007 So St Francis Drive, Santa Fe, NM
87505, United States
(505) 984-1490
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1007 So St Francis Drive, Santa Fe, NM
87505, United States

Hours

Reviews

3.5
1,480 reviews
5 stars
513
4 stars
325
3 stars
273
2 stars
117
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders, particularly in the drive-thru.

Food Quality

Many reviews mentioned issues with food quality, such as cold or stale items, and incorrect orders.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions and bad odors.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising helpful employees while others described rude or unprofessional behavior.

Order Accuracy

A significant number of customers experienced issues with order accuracy, leading to frustration and dissatisfaction.
  • KP
    Kari Johnson (CK Johnson Productions)
    Jan 5, 2026
    1.0
    We paid for two apple pies and received zero in our order. Since we were in a rush, we were unable to turn around and go back. Careless on their part.
  • LB
    Lana B
    Jan 2, 2026
    4.0
    It was a great location, next to the train station. Fast food. Order was correct!
  • KL
    Kathy L.
    Dec 12, 2025
    5.0
    We were picking up breakfast for the homeless. It was a lot of food for 1 order. The staff was accommodating by packaging 15 meals in easy to distribute packaging. Less than 20 minute wait time. Very helpful.
  • RM
    Rex Meckle
    Dec 8, 2025
    4.0
    Love that it’s mostly Kiosk Very clean dining area, fast service m, friendly and courteous staff
  • TR
    Tyler Rodrigue
    Dec 6, 2025
    2.0
    Been here 3 times over the past 6 months and all 3 times the order was wrong. Today was 2 egg McMuffins, one with sausage and one with bacon. The bacon was forgotten. We got two iced coffees, one flavored, cream and sugar, one cream only. 3 showed on the order screen, we mentioned it at the window and was told it was two. We got 3 and 2 were wrong. It's only 25$, but frustrating nonetheless.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1007 So St Francis Drive, Santa Fe?

The McDonald's location at 1007 So St Francis Drive, Santa Fe, is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and 24 hours on Friday and Saturday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers a drive-thru service. Drive-thru hours are 5:00 AM to midnight Monday to Thursday and Sunday, and 24 hours on Friday and Saturday.