McDonald's

3.1
596 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6419 Airport Rd, Santa Fe, NM
87507, United States

Hours

Reviews

3.1
596 reviews
5 stars
176
4 stars
106
3 stars
99
2 stars
38
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including inattentiveness, rudeness, and incorrect orders.

Food Consistency

There were numerous complaints about incorrect or missing items in orders, as well as issues with food quality.

Cleanliness

Some reviews praised the cleanliness of the store, while others reported unsanitary conditions.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and felt that the value did not match the cost.

Operational Issues

Customers noted problems with the drive-thru service, including long wait times and incorrect hours of operation.
  • JD
    Joseph Dumont
    2 days ago
    4.0
    The play area smelled like sweat but it's I think the only place that allows kids to play
  • LK
    Lynette Kelsay
    Nov 9, 2025
    1.0
    This McDonald’s is by far the worst. Santa Fe sucks!!! The worst service ever!!!
  • EE
    Ema
    Oct 19, 2025
    1.0
    Inattentive, slow and smells like sewage.
  • VP
    Vanesa Patios
    Oct 8, 2025
    1.0
    Fui a comprar un desayuno ase media hora y me salió el huevo frío pagué 35$ para que la comida me saliera mal nunca no volveré a este lugar
  • LE
    Lu. E.
    Sep 4, 2025
    1.0
    I asked a diet coke no ice and receive doc. pepper with ice. The young lady tossed me my mcflurry with oreo, hot fudge and caramel. It fell inside my car. There was caramel, hot fudge and oreo all over my clothes and the carpet. She didn't apologize, she actually looked annoyed, and when she gave me another mcflurry, it was missing the hot fudge. But seriously, at that point, I just wanted to scape from there. It happened sometime after 6 pm on Sept. 3rd.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location in Santa Fe?

The McDonald's at 6419 Airport Rd in Santa Fe is open daily with hours from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.

When is the drive-through service available at this McDonald's?

The drive-through at this McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.