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Jimmy John's

3.6
(250 reviews)
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Business Details

3526 Zafarano Dr, Santa Fe, NM
87507, United States
(505) 473-7777
https://locations.jimmyjohns.com/nm/santafe/sandwiches-2526.html

About

Sandwich Restaurant

Location

Jimmy John's
3526 Zafarano Dr, Santa Fe, NM
87507, United States

Hours

Reviews

3.6
250 reviews
5 stars
113
4 stars
42
3 stars
31
2 stars
15
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Mixed reviews on food quality, with some praising the freshness and taste, while others complained about soggy sandwiches and missing ingredients.

Cleanliness

The restaurant was generally noted for being clean and following health protocols.

Delivery Problems

Numerous complaints about delivery issues, including late arrivals and unresponsive customer service regarding refunds.

Staff Performance

While some customers praised friendly and efficient staff, others reported rude behavior and lack of attention to orders.
  • AT
    Alan Tway
    6 days ago
    1.0
    The bread was barely edible it was so dry on a $9.00 Lil' John combo. The restaurant is so noisy we couldn't carry on a conversation. The food used to be good. We're not coming back.
  • LS
    Lula Salazar
    6 days ago
    1.0
    Worst experience of myife
  • JT
    Josette Tafoya
    Jan 18, 2026
    1.0
    Ordered delivery never got updated it been 20 min and they charged me. I called 5 times no answer
  • LD
    Lil Doyle
    Jan 15, 2026
    1.0
    Ordered online at 1230 it’s now 130 no lunch ready for three sandwiches terrible never again
  • FF
    FreePonies
    Jan 14, 2026
    1.0
    My sub was soggy and gross. When I complained about it some guy named Gabriel came out and called me an illegal and that I should be deported. I will never come back here.
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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