Numerous customers reported rude and unprofessional behavior from staff, including managers, which negatively impacted their experience.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when few customers were present.
Order Accuracy
Customers frequently experienced issues with incorrect orders, missing items, or poorly assembled sandwiches.
Management Issues
Several reviews indicated poor management practices, including staff training problems and inadequate responses to customer complaints.
Food Quality
While some customers praised the taste and quality of the sandwiches, others reported inconsistencies in portion sizes and ingredient quality.
RL
Roland Robert Lewis
4 days ago
5.0
Best sandwich I've had in a very long time. Recommend the Ultimate Italian!! Amazing group of people making sandwiches fast!! Thanks team!!
RC
Rene Cruz
Feb 1, 2026
1.0
Rude staff , waited some time at drive thru and no one was taking my order, so i said "hello" and got a rude response to wait , they are busy . Great sandwiches but rude staff will keep me away from this location
LD
Lil Doyle
Jan 15, 2026
1.0
Ordered three sandwiches online at1230 didn’t get them until 130. They yelled ar my husband when he checked to see if they were done wrong drink and cookie as well. And when you drive up they just yell too busy gross rude never again
AL
Alexander Lucero
Dec 30, 2025
1.0
The staff was rude especially some Mexican guy with tattoos presumably the manager. I paid $23 and asked if paid for meals. He pointed to cup and chips under the register
After we ate we went outside and came back in because we were cold
The tattoo guy started flexing
I told him we are waiting for an Uber. He rudely said wait outside
Because of that jerk. I will never eat there again
SP
Sharalaina Piro-Rael
Dec 29, 2025
1.0
Tried to order at the drive through. Said they were short staffed. Which is fine, I understand that and was fine waiting. But then the 3rd time the guy came on top the intercom and said we'll be with you soon, he asked if I had called them (which I had not) and was extremely rude to me saying I had no patience and a bunch of other stuff (I'd been there about 45 minutes at this point). So I left. I do not recommend this location. The service has always been slow, but them being rude to me was too much. I will not be returning.