Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3522 Zafarano Drive; in Santa Fe is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers reported inconsistent food quality, with some enjoying the burgers and fries while others found them overcooked, soggy, or lacking in flavor.
Service Speed
Many reviews highlighted slow service, especially during busy times, leading to long wait times for food.
Cleanliness
Several customers noted issues with cleanliness, including dirty tables and floors, which detracted from their dining experience.
Pricing
A common theme was the perception of high prices for the food offered, with many customers feeling that the quality did not justify the cost.
Staff Friendliness
Despite the issues, many customers praised the friendliness and helpfulness of the staff, indicating a positive aspect of the service.
GG
Gia
Nov 13, 2025
1.0
Dirty kitchen, unfriendly staff, and an empty soda dispenser.
KX
Karen Xirapha
Oct 27, 2025
5.0
Always love a Give Guy's burger. Service here was especially good and friendly! Thanks!
SS
Sarah
Oct 18, 2025
3.0
The wait seemed very long for our order but our food was okay when we were finally called. The tables however were all dirty as well as the floors.
CB
Cody Brown
Oct 7, 2025
1.0
Its 30min past opening time and still not open. Me snd about 6 other people just walked away.
AE
Adrian E
Sep 19, 2025
1.0
Oh, Five Guys. What a mighty fall from grace. This place was my keto staple but after these last two visits, I’m done.
When this place WAS good, you’d get a plethora of vegetables, decent sized patty, and some bacon. They’d even put my mustard on the side so my bountiful bowl wouldn’t get soggy. I wonder what the heck went wrong?!
Tonight’s trip was the dealbreaker. There was no lettuce, hardly any of all the ingredients I wanted, and the burger patty was abysmal. The fries were super soggy. I’m sorry, but for $13.50 a pop for the bacon burger, YOU (5 guys workers) cannot afford to do it wrong. $8 for a fry that’s soggy? Nah, lesson learned. If you want expensive inconsistency, then I guess this place will do. I’m done.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Santa Fe accept reservations?
No, Five Guys at 3522 Zafarano Drive in Santa Fe does not accept reservations.
What are the operating hours of Five Guys in Santa Fe?
Five Guys Santa Fe is open daily from 11:00 AM to 10:00 PM for dine-in and delivery from 11:00 AM to 9:30 PM.
Does Five Guys offer delivery and pickup services at this location?
Yes, Five Guys Santa Fe offers delivery and in-store pickup services.
How can I order from Five Guys Santa Fe online?
You can order online at https://order.fiveguys.com/location/five-guys-santa-fe/menu or use the Five Guys app available on iOS and Android.
What payment methods are accepted at Five Guys Santa Fe?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at Five Guys Santa Fe?
Yes, most sandwiches including burgers are available without buns via wraps or bowls, but buns and some condiments contain gluten. Cross-contamination risk exists, so please check allergen information.
Does Five Guys Santa Fe have wheelchair accessible facilities?
Yes, this location has wheelchair accessible entrance, parking, seating, and restroom.
What are some nearby restaurants close to Five Guys Santa Fe?
Nearby dining options include Panda Express, Osaka (a sushi restaurant), Buffalo Wild Wings, Wingstop, and ZENSHI Handcrafted Sushi.
Are there coffee shops near Five Guys Santa Fe for a drink before or after your meal?
Yes, there are several Starbucks locations nearby where customers can enjoy coffee or smoothies.
Which retail and shopping centers are located near Five Guys Santa Fe that visitors might want to check out?
Plaza Santa Fe shopping center, The Vitamin Shoppe, Bath & Body Works, Victoria's Secret & PINK, and Rent-A-Center are all nearby for shopping and essentials.