Five Guys

4.0
839 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3522 Zafarano Drive; in Santa Fe is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3522 Zafarano Drive;, Santa Fe, NM
87507, United States

Hours

Reviews

4.0
839 reviews
5 stars
428
4 stars
202
3 stars
88
2 stars
49
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the burgers and fries while others found them overcooked, soggy, or lacking in flavor.

Service Speed

Many reviews highlighted slow service, especially during busy times, leading to long wait times for food.

Cleanliness

Several customers noted issues with cleanliness, including dirty tables and floors, which detracted from their dining experience.

Pricing

A common theme was the perception of high prices for the food offered, with many customers feeling that the quality did not justify the cost.

Staff Friendliness

Despite the issues, many customers praised the friendliness and helpfulness of the staff, indicating a positive aspect of the service.
  • GG
    Gia
    Nov 13, 2025
    1.0
    Dirty kitchen, unfriendly staff, and an empty soda dispenser.
  • KX
    Karen Xirapha
    Oct 27, 2025
    5.0
    Always love a Give Guy's burger. Service here was especially good and friendly! Thanks!
  • SS
    Sarah
    Oct 18, 2025
    3.0
    The wait seemed very long for our order but our food was okay when we were finally called. The tables however were all dirty as well as the floors.
  • CB
    Cody Brown
    Oct 7, 2025
    1.0
    Its 30min past opening time and still not open. Me snd about 6 other people just walked away.
  • AE
    Adrian E
    Sep 19, 2025
    1.0
    Oh, Five Guys. What a mighty fall from grace. This place was my keto staple but after these last two visits, I’m done. When this place WAS good, you’d get a plethora of vegetables, decent sized patty, and some bacon. They’d even put my mustard on the side so my bountiful bowl wouldn’t get soggy. I wonder what the heck went wrong?! Tonight’s trip was the dealbreaker. There was no lettuce, hardly any of all the ingredients I wanted, and the burger patty was abysmal. The fries were super soggy. I’m sorry, but for $13.50 a pop for the bacon burger, YOU (5 guys workers) cannot afford to do it wrong. $8 for a fry that’s soggy? Nah, lesson learned. If you want expensive inconsistency, then I guess this place will do. I’m done.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.