Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Drink Quality
Overall, customers enjoyed the drinks, noting their deliciousness and variety, although some mentioned inconsistencies in drink preparation.
Staffing Issues
Several reviews pointed out problems with staff behavior, including rudeness and disorganization, particularly during busy times.
Outdoor Ordering
Customers expressed concern about staff taking orders outside in extreme weather conditions, suggesting a need for a better system.
Location Challenges
Some reviews mentioned issues with the drive-thru setup and parking, indicating that improvements could enhance the customer experience.
CH
Catarina Herrera
Jan 23, 2026
5.0
Went to purchase a drink. Not knowing what i wanted. Just wanted a sugar free drink. I was offered a SF double rainbro black tea with coconut milk. The drink was amazing but what was better, was the employees that made my night. Taylor, Sophia, Isaiah L. Great customer service. Kudos to them. Because of them. I will be back.
AA
Anna Avila
Jan 21, 2026
5.0
The staff are always friendly nice and go out of their away to make your day. Very nice person helped me this morning by the name of Ryan. This always make me wanna come back.
EF
Elena Flores
Jan 21, 2026
5.0
Dutch Bros was great as always! Helped by Ryan, a friendly employee just as they all are when we go there!
SO
Sienna Ox
Jan 19, 2026
1.0
I frequent at Dutch Bros with my husband and love the drinks and service but recently when we've been going, there's a young underage girl in her teens that works there who has been borderline harassing my husband and openly making advances that my husband has been respectfully declining and has made both me and my husband, extremely uncomfortable as it's disrespectful and the fact that she's also a child i've tried contacting them via their phone number to report, but it just goes to a general headquarter number not the local shop and has made my husband uncomfortable to even go there anymore:/ sad our fav coffee shop has been ruined by bad, disrespectful staffing
KV
Kayla Vigil
Jan 10, 2026
5.0
Service is always excellent when we stop by. Eva is always so helpful and personable. The only con that I would say is that I wish the staff wouldn’t have to be outside when it’s freezing cold or scorching hot in the summer. I understand it makes things go faster but maybe install a drive thru speaker so staff doesn’t always have to be outside.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of the Dutch Bros Coffee at 2841 Cerrillos Rd, Santa Fe?
Dutch Bros Coffee at 2841 Cerrillos Rd is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, Dutch Bros Coffee offers a variety of sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I customize my drink at Dutch Bros Coffee?
Absolutely! Dutch Bros broistas are happy to customize your drink any way you'd like to make it just right for you.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop to see if personal checks are accepted.
Is there a drive-thru service available at the Dutch Bros Coffee location on Cerrillos Rd?
Yes, this Dutch Bros Coffee location has a drive-thru for your convenience.
Does Dutch Bros Coffee deliver or offer curbside pickup?
Dutch Bros Coffee offers curbside pickup, but they do not provide delivery services themselves. Third-party delivery services may be available in your area.
Can I earn rewards points if I forget to bring my phone when ordering?
Yes, if you forget your phone, just give your broista your phone number to earn points. Past purchases cannot be retrospectively awarded points without a receipt emailed to Dutch Bros.
Are there any nearby places where I can visit before or after getting coffee at Dutch Bros?
Yes, near Dutch Bros Coffee, you can visit Cafe Castro for Mexican food, the Arcade News bookstore, or check out the Jackalope Santa Fe shopping center for home decor and retail shopping.
If I'm visiting Dutch Bros Coffee, are there places nearby where I could stay overnight?
Yes, nearby accommodations include The Mystic Motel, The Mystic Santa Fe, and Silver Saddle Motel, offering convenient places to stay while visiting the area.
Are there any family-friendly or kids drink options at Dutch Bros Coffee?
Yes, Dutch Bros offers kids drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies that kids will love.
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