Dairy Queen Grill & Chill

4.0
199 reviews
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Business Details

Santa Fe Place, Santa Fe, NM
87507-0961, United States
(505) 471-8532
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
Santa Fe Place, Santa Fe, NM
87507-0961, United States

Hours

Reviews

4.0
199 reviews
5 stars
110
4 stars
35
3 stars
18
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised staff for being friendly and professional, while others reported rudeness and poor service.

Food Quality

Inconsistent food quality; while some customers enjoyed the hot food and ice cream, others complained about dry burgers, incorrect orders, and overcooked items.

Cleanliness

Generally noted as clean, but some reviews mentioned issues with the food court environment and the need for better table maintenance.

Pricing

Customers expressed concerns about rising prices and perceived value, with some feeling that the quality did not match the cost.
  • DT
    Douglas Thompson
    Dec 21, 2025
    5.0
    It was in the mall had Ice-cream
  • ES
    Edwina Sandoval
    Nov 17, 2025
    5.0
    Jordan, had great customer service! Very polite and professional! Food was great
  • BL
    Byron Leuchars
    Nov 17, 2025
    5.0
    I want to give a huge shout-out to Jordan Sandoval at Dairy Queen. He’s an excellent manager, and you can really see how much his team looks up to him and respects him. I ordered three Oreo Cookie Blizzards, and they were made perfectly. His team was super helpful, quick, and had the entire order ready in no time at all. Jordan shows great work ethic, and it definitely reflects in the quality and attitude of the whole crew. Fantastic service!
  • AF
    Arianna Flores
    Nov 14, 2025
    5.0
    DO is a classic for a reason. Their Blizzards are where it's at - super thick and packed with whatever candy or cookies you're craving. They also have pretty decent fast-food eats like burgers and fries if you're looking for a quick meal. It's not gourmet, but it hits the spot. Plus, who can resist a Dilly Bar on a hot day?
  • MH
    Maglyna H
    Nov 14, 2025
    5.0
    Dairy Queen delivers a delightful contrast with its hot food and cold ice cream. The hot food is served fresh and cooked to order, while the ice cream is creamy and delicious. The hot food menu includes burgers, fries, and chicken strips. The burgers are juicy and flavorful, and the fries are crispy and golden brown. The chicken strips are tender and well-seasoned. The ice cream menu includes Blizzards, sundaes, and cones. The Blizzards are thick and creamy, and the sundaes are loaded with toppings. The cones are the perfect size for a quick treat. Overall, Dairy Queen is a great place to get a quick and satisfying meal or snack. The food is hot, the ice cream is cold, and the prices are reasonable.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Santa Fe Place offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers® at its fast-food location.

What are the operating hours of Dairy Queen Grill & Chill at Santa Fe Place?

The restaurant is open Monday to Saturday from 11:30 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.