Buffalo Wild Wings

3.0
1456 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3501 Zafarano Drive, Santa Fe, NM
87507, United States

Hours

Reviews

3.0
1,456 reviews
5 stars
417
4 stars
249
3 stars
211
2 stars
133
1 star
446

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted consistently poor service, including long wait times, inattentive staff, and rude behavior from employees.

Food Quality

Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall dining experience.

Management Concerns

Several reviews mentioned ineffective management and lack of staffing, contributing to the overall negative experience at the restaurant.

Atmosphere

While some patrons enjoyed the sports viewing atmosphere, others noted cleanliness issues and uncomfortable conditions, such as cold temperatures and unpleasant odors.
  • ER
    Erick Rios
    3 days ago
    1.0
    I genuinely don’t understand how this place stays open. From start to finish, the experience was disappointing. The service was painfully slow, and the staff seemed either overwhelmed or uninterested—possibly both. We waited far too long just to be acknowledged, and even longer for food that wasn’t worth the wait.
  • NF
    Nicole Frankland
    5 days ago
    1.0
    Ordered medium heat, bone in wings. They tasted old and had no sauce on them. This place seriously needs to get it together and hire decent cooks.
  • MB
    Mike Brinton
    Dec 28, 2025
    2.0
    Sunday afternoon we stopped in to watch a game and order dinner. After waiting by the empty host stand for 5 minutes for someone to acknowledge us I looked around and only saw the bartender working. Eventually someone came over and looked at us like "how did you get in here?" told us it would be (another) 5 to 10 minute wait, so we left. If they're slow in the front of the house I'm sure the back stinks too!
  • MG
    M G
    Dec 27, 2025
    1.0
    I put in pants for this? Taps went out after first order. Took 47 min to get order of app. At least they were pretty….well Nevermind. Channels were not on active games but did get to see infomercial on saving for retirement.
  • VF
    valentina fernandez
    Dec 24, 2025
    1.0
    I placed an order today at 11 online through the app, then proceeded to call half an hour before the order was supposed to be ready, asked the status of my order to confirm was told “we’ll have that ready for you shortly” and got cut off mid sentence they had hung up on me, came in to pick up and was told there was no order made for me to pick up

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Santa Fe specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with a choice of 26 sauces and seasonings.

What are the opening hours of Buffalo Wild Wings on weekdays?

From Monday to Wednesday, it is open from 10:30 AM to midnight, and on Thursday and Friday, it operates from 10:30 AM to 1:00 AM.