Numerous reviews highlighted consistently poor service, including long wait times, inattentive staff, and rude behavior from employees.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, with some describing the food as inedible.
Atmosphere
The restaurant's cleanliness and overall atmosphere received negative feedback, with mentions of unpleasant odors and a lack of maintenance.
Management Issues
Several reviews pointed to poor management practices, including understaffing and a lack of responsiveness to customer complaints.
Customer Experience
Overall, customers expressed dissatisfaction with their dining experience, often citing a lack of attention and care from the staff.
JH
Josh Hall
Nov 14, 2025
1.0
Placed an order by phone but they never actually put it in the system. Came to pick it up after 20 minutes like they said and was told “another 5-10”. Then 30 minutes later they finally figured out it was never placed. They hilariously thought I’d actually want to place it again in person and wait another “20 minutes”?
Yeah, no. Wing Stop is across the street and ready in about 7-13 minutes with way better jumbo wings.
All the bad reviews for this location are warranted.
JR
John Rubischko
Nov 11, 2025
1.0
Having worked in the industry, I understand you have bad nights. However, management did NOT even try to make the situation right after a bartender walked off the job. Waited over hour for basic salad. Waited a long time to pay and get out of that horrible environment. Would not recommended
JT
Josette Tafoya
Nov 8, 2025
1.0
The service is always super slow. Came in today and waited 15 min to be served when there's waiters and waitresses walking around but ignoring the people who have been sitting for awhile. Definitely needs to be staffed more and more respectful employees very rude.this establishment has been around for a while do better
JD
Jonathan Davila
Nov 4, 2025
1.0
I don’t even know where to start. Service, wait time, getting the order right. Took over 45 minutes to get our food. All of our items weren’t even delivered when the waitress dropped the check off, as if i couldn’t afford to be there. My sons wanted dessert, that took 30 minutes to come out. The bathrooms were a total mess and lacking soap and paper towels. I love(d) the food here but the service keeps making it harder to come back.
MG
MIKE GURULE
Oct 24, 2025
3.0
Buffalo wild wings is generally good. But the staff at this location are rude and unfriendly. Waited inside for 15 minutes and they kept saying we'll be right with you. After 15 minutes, 2 more groups walk in, they waited exactly 45 seconds and both groups were seated and were given menus and drinks within a minute of sitting down. And one server kept rolling her eyes at literally anyone who asked her a question. The only nice person inside was the girl with the red colored hair, she was truly trying her hardest.
Its way too cold in here, its unbearable, you see people shivering and wearing hoodies.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Santa Fe specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with a choice of 26 sauces and seasonings.
What are the opening hours of Buffalo Wild Wings on weekdays?
From Monday to Wednesday, it is open from 10:30 AM to midnight, and on Thursday and Friday, it operates from 10:30 AM to 1:00 AM.
Where is Buffalo Wild Wings located in Santa Fe?
It is located at 3501 Zafarano Drive, Santa Fe, NM 87507, USA.
Is Buffalo Wild Wings in Santa Fe open on weekends and what are the hours?
Yes, on Saturdays it is open from 10:30 AM to 1:00 AM, and on Sundays from 10:30 AM to midnight.
What categories does Buffalo Wild Wings Santa Fe fall under?
Buffalo Wild Wings is a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
How can I contact Buffalo Wild Wings in Santa Fe by phone?
You can reach Buffalo Wild Wings at +1 505-471-3353.
Where can I find more information about Buffalo Wild Wings in Santa Fe online?
More details can be found on their website: https://www.buffalowildwings.com/locations/us/nm/santa-fe/3501-zafarano-dr/sports-bar-1349/
What notable restaurants are near Buffalo Wild Wings in Santa Fe?
Nearby notable restaurants include Osaka (sushi), Panda Express (Asian fusion and Chinese), Five Guys (burgers), Starbucks (coffee), and Panera Bread (cafe and bakery).
Are there any shopping centers or retail stores near Buffalo Wild Wings that customers might visit?
Plaza Santa Fe shopping center is nearby, along with stores like Men's Wearhouse, Ulta Beauty, Five Below, and Mattress Firm.
What other services are located near Buffalo Wild Wings that might interest customers?
Nearby services include Aspen Dental, Motto Clear Aligners for dentistry, H&R Block for financial services, and Squeaky Clean Car Wash for auto care.