Whataburger

3.9
3413 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
2110 N MAIN ST, ROSWELL, NM
88201, United States

Hours

Reviews

3.8
3,363 reviews
5 stars
1,568
4 stars
760
3 stars
403
2 stars
209
1 star
423

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru and curbside experiences.

Food Quality

While some customers praised the food as delicious, many complained about cold, incorrect, or poorly prepared items, including missing ingredients.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of urgency, contributing to a negative dining experience.

Cleanliness

Some customers noted cleanliness in the dining area, but others reported issues with trash and overall hygiene, including dead flies.

Mixed Experiences

While some patrons enjoyed their meals and found the service satisfactory, many others expressed disappointment, indicating a lack of consistency in service and food quality.
  • GZ
    george zydyk
    Nov 13, 2025
    5.0
    Was some action when a young man went into the girls restroom and the manager had trouble throwing him out so some patrons helped it was great 👍
  • CH
    Chantal H
    Nov 11, 2025
    5.0
    Stopped here on the way through to Tombstone. Service was polite and friendly. Food was great. Burgers were a good value. I asked for "no onions" on my burger and that's what I got! Finally someone listened when I placed my order.
  • CG
    Cindy Gomez
    Nov 8, 2025
    3.0
    Whataburger has always been my go to for burgers but I don't eat out often. The last couple of times I've eaten there the burger is dry. The Patty's are getting thinner. The fries were nice and hot though and the chicken bites I ordered for my 2 year old were really good. Just dissappointed in the burger.
  • IM
    Ian Markham
    Nov 8, 2025
    5.0
    Their remodeling as of a few months ago really brightened the area. But the chairs make a lot of noise when you move them around. Either way the employees are well trained; greet me by name and are always nice to my dog. Thanks, Ian
  • MM
    maggie M
    Oct 25, 2025
    1.0
    I waited over 30 minutes after being told to pull forward from the drive through, while at least six other cars were served ahead of me. I had to call out to staff to be acknowledged at all...no apology, no urgency, and certainly no accountability. When I asked for something to be done about my order, I was treated like I was the problem for speaking up. Despite them telling me they made it for me fresh, the food was cold, the order was wrong, and the manager only acted concerned when I threatened to cancel the order entirely. This wasn’t just a bad experience. It was a total failure in basic customer service. I left feeling disrespected, dismissed, and like my time didn’t matter. I won't be going there again.

Frequently Asked Questions About Whataburger

What types of pickup and delivery services does Whataburger in Roswell offer?

Whataburger offers both curbside pickup and delivery services for customer convenience.

What are the hours of operation for Whataburger in Roswell, NM?

Whataburger is open 24 hours a day, 7 days a week in Roswell, NM.