Wendy's

3.8
1006 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1101 Main Street, Roswell, NM
88201, United States

Hours

Reviews

3.8
1,006 reviews
5 stars
433
4 stars
245
3 stars
153
2 stars
54
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, particularly from management, leading to a negative dining experience.

Food Quality

Inconsistent food quality was noted, with complaints about cold, poorly prepared, or incorrect orders.

Cleanliness

While some customers found the restaurant clean, others reported unsanitary conditions, particularly in the bathrooms.

Order Accuracy

Frequent issues with incorrect orders and missing items were highlighted, causing frustration among customers.

Speed of Service

Long wait times, especially in the drive-thru, were a common complaint, with some customers experiencing delays of over 30 minutes.
  • GG
    ghostkid
    Nov 10, 2025
    1.0
    I walked into the establishment to order dine in and saw all of the employees on their phone. The worker who took my order did not know what she was doing and almost overcharged me for an extra drink. When I did receive my food, it was horrible. The skin of the potato was tough like a construction workers hands, and the chicken tenders and fries were cold.The dining room appeared like it had not been cleaned at all. Then when I walked out, I told the employee thank you and she did not even acknowledge me because she was on her phone. The burger was the only good part of my visit.
  • BH
    BK Hutchison
    Nov 6, 2025
    1.0
    Terrible. Wish they allowed 0 stars Ordered in the drive thru. No cars ahead or behind me. When I drove up to pay, the person at the window only greeted me with my total, then began shoving things through the window. As we checked the small package for our entire order, I realized they forgot one of the two burgers I had ordered. I had to walk in to get the burger. It was handed to me and was cold. I’m not trying to make a stink so I just left. We got home to find the 10 piece nuggets were only 8 piece. They shoved 5 sauces in the bag, most of them were punctured. The fries were not full
  • AR
    Annabelle Rodriquez
    Oct 18, 2025
    2.0
    So i went in not to long ago and the manager is just out right rude to the employee working in the front, for a bit when i’d go in with my family i’d see the bigger set manager always being rude to the cashier for very little reasons. Our food was also messed up the other night when we went and the same manager was very rude and disrespectful when we wanted our burger remade instead of given sides of the things we were missing in a bowl. I do not recommend this store at all.
  • PU
    Pamela Ubara (Ubamap)
    Oct 13, 2025
    5.0
    I love that store
  • WW
    Whisper
    Oct 10, 2025
    3.0
    The burgers are really good but ive ordered 4 times this month without lettuce and every single time its had lettace.....

Frequently Asked Questions About Wendy's

Is Roswell Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.