McDonald's

3.7
1230 reviews
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Business Details

1804 S Main St, Roswell, NM
88203, United States
(575) 291-2778
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1804 S Main St, Roswell, NM
88203, United States

Hours

Reviews

3.7
1,230 reviews
5 stars
535
4 stars
256
3 stars
161
2 stars
99
1 star
179

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect or incomplete orders.

Service Speed

Many reviews highlighted slow service times, particularly for curbside and drive-thru orders.

Customer Service

Feedback indicated a mix of experiences, with some praising friendly staff while others reported rude or unhelpful service.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or stale items and concerns about freshness.

Cleanliness

Some reviews noted cleanliness issues, particularly in the bathrooms and food preparation areas.
  • KH
    Kimberly Hooker
    Dec 17, 2025
    1.0
    Out of all the McDonald's in Roswell choose a different one!!!!! I have been here multiple times because it close to my house but from now on I'd rather drive to any of the others. They never I mean ever get your order right and treat you terribly if you say anything. Also they are shady on multiple occasions I have used discounts through the app and it shows it being taken off on the reader screen but then you pay for you order and magically the discount isn't there on the receipt after you pay! Don't worry if you catch this happening they won't correct it they will lie and say it came off when it didn't and then tell you they can't do anything. Seriously go to a different McDonald's it's absolutely not worth the headache!!!!!!!!
  • SG
    Saul Guerrero
    Dec 16, 2025
    1.0
    I just went and have my order incomplete im missing my nuggets and i dont b:,::/ about my stuff but i just got off work long day adn this is not the first time this happens wish they were more attentive to customers, theres no line in drive thru, come on
  • R4
    Robo-Potato 46
    Dec 9, 2025
    1.0
    Coffee is just awful, got the vanilla, so bitter thought it was just black coffee, when I asked they said that there's already vanilla, really bitter start to my morning, would not recommend for mornings.
  • LB
    Lorena Beltran
    Dec 6, 2025
    5.0
    Fast friendly and delicious
  • RR
    Rose
    Nov 17, 2025
    1.0
    I get cold food when I go why do I keep going, hopping that it would change but it doesn't it seems the managers and staff get a kick of getting my order wrong or selling me cold food.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's Roswell, NM location?

The restaurant is open daily from 5:00 AM to 10:30 PM.

Does McDonald's Roswell offer extended hours for drive-through service?

Yes, the drive-through is open from 5:00 AM to midnight on most days, and until 1:00 AM on Fridays and Saturdays.