McDonald's

3.7
1223 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1804 S Main St, Roswell, NM
88203, United States

Hours

Reviews

3.7
1,223 reviews
5 stars
533
4 stars
255
3 stars
162
2 stars
99
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, especially during peak hours.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Customer Service

Feedback varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.

Food Quality

There were mixed reviews on food freshness, with some customers receiving cold or stale items.

Cleanliness

The establishment was noted for its clean environment, although some customers reported unsatisfactory conditions in specific areas.
  • RR
    Rose
    Nov 17, 2025
    1.0
    I get cold food when I go why do I keep going, hopping that it would change but it doesn't it seems the managers and staff get a kick of getting my order wrong or selling me cold food.
  • BL
    Burl Lewis
    Nov 8, 2025
    1.0
    I exclusively order online from this location and am constantly disappointed. After working a 12 hour shift I want to put in an order and pick it up after no more than 5-10 minutes of waiting, but that never happens. As I’m writing this review, I’m currently waiting going on 25 minutes for an order of 3 sandwiches, fries, and a drink. This has to be the LEAST competent group of people I’ve ever seen.
  • DM
    Daniel Gandara Mier
    Oct 31, 2025
    1.0
    I've been here many times. It's always been decent. Yesterday 10/30 I stop for lunch. I got the worst food poisoning. I'm very disappointed. Someone must have not washed their hands.
  • TS
    Travis Steele
    Oct 29, 2025
    5.0
    I use the app. Things generally go quickly and my order is always correct. In and out, affordable. Clean new looking, well kept store
  • JT
    Jason T
    Oct 23, 2025
    5.0
    I've only been through the drive-thru but they're very efficient at moving cars through there even at busy times. I've only ordered the filet-o-fish and double cheeseburger. I imagine everything gets thrown together rapidly because sometimes the cheese is hanging half way out of the sandwich so I need to straighten it up before I can eat it.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's Roswell, NM location?

The restaurant is open daily from 5:00 AM to 10:30 PM.

Does McDonald's Roswell offer extended hours for drive-through service?

Yes, the drive-through is open from 5:00 AM to midnight on most days, and until 1:00 AM on Fridays and Saturdays.