Dunkin'

3.9
939 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Roswell, NM for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
800 N Main St, Roswell, NM
88201, United States

Hours

Reviews

3.9
939 reviews
5 stars
500
4 stars
160
3 stars
76
2 stars
67
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including incorrect orders, rude staff, and long wait times.

Staff Attitude

Several reviews highlighted unfriendly or rude behavior from employees, impacting the overall customer experience.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, noting issues like incorrect orders and poorly made items.

Atmosphere

The store's unique alien theme and cleanliness received positive remarks, although some noted a lack of friendly service.

Consistency

While some customers praised the coffee and donuts, others mentioned a decline in quality and consistency over time.
  • KM
    Karen Marks
    Nov 3, 2025
    1.0
    Dunkin probably has the worst customer service you can imagine. I frequently go in and the dirty looks you get from the staff are very unwelcoming. I stood at the counter and all the staff saw me never greeted me. I had to say loudly excuse me and even then they just look at you they dont even ask how they can help. It all falls on management and maybe the corporation needs to be aware of all the staff. Its a get your drink and get out type of environment. I'd suggest some staff training on customer service. I own my own business and if my staff acted such as. I would defiantly not be in business.
  • WS
    william seifert
    Oct 27, 2025
    1.0
    Was attempting to give my order the young lady repeated my order incorrectly so I politely corrected her and she proceeded by informing me she’s right so I received my order incorrectly
  • CS
    Camden shelton
    Oct 9, 2025
    5.0
    Very cool DD
  • SC
    Sammi Curr
    Oct 4, 2025
    3.0
    The cashiers were having a really tough time. The girl taking the orders could not figure out how to work the register. She finally had to have somebody come over and help her and that just made her more confused. And then they messed up my wife's coffee. Needs more training in this place.
  • HP
    haylee palomares
    Sep 27, 2025
    1.0
    why is it so hard to actually fill the cup up? this is the 2-3 time it's happened.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Roswell, NM?

Dunkin' in Roswell, NM is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' in Roswell offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.