Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and a bad smell in the restaurant.
Food Quality
Customers reported issues with food quality, including cold and old items, incorrect orders, and complaints about specific menu items.
Service Speed
Many customers experienced slow service, with long wait times in the drive-thru and incorrect orders being common.
Staff Attitude
While some reviews praised friendly and helpful staff, others noted issues with management and staff respect.
TC
Tammy Cross
1 day ago
5.0
Let me tell. You the new people working here has definitely cleaned up the place food was fresh and the workers were awesome
SR
Scotty Ryland
Dec 23, 2025
4.0
It was good, no complaints ๐
MT
Michael ALAN Taylor
Dec 17, 2025
5.0
Great food ๐ ๐ ๐
BS
big shlong
Sep 25, 2025
1.0
roaches..
SD
Starlight Darling
Sep 24, 2025
1.0
There's cockroaches all over the place! I've been seeing videos and I know alot of people who used to work there that also have disgusting videos of the roaches. They even said it themselves that they don't throw away any of the products even if the roaches were in it. DO NOT EAT HERE!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen in Roswell offer?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzardยฎ treats among other fast-food items.
What are the operating hours of Dairy Queen at 701 W 2nd St in Roswell, NM?
Dairy Queen is open every day from 9:00 AM to 10:30 PM.
Does Dairy Queen in Roswell have drive-thru and seating available?
Yes, this Dairy Queen location has drive-thru service and seating available for customers.
Is the Dairy Queen family-friendly and equipped for kids?
Yes, this Dairy Queen welcomes families and is good for kids. They provide high chairs and booster seats to accommodate young children.
How can I place an order for pickup at Dairy Queen Roswell?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/13687/
Does Dairy Queen Roswell have restroom facilities for customers?
Yes, the location has restroom facilities available for customers.
Where can I find deals or rewards for Dairy Queen in Roswell?
Download the Dairy Queen app from https://www.dairyqueen.com/app to access exclusive mobile deals and rewards.
What nearby places can customers visit before or after dining at Dairy Queen Roswell?
Customers might visit nearby spots like HTeaO Roswell - W 2nd Street for coffee and smoothies, or Yoly's Paleteria for additional dessert options.
Are there any nearby healthcare providers customers can visit around Dairy Queen Roswell?
Yes, nearby healthcare providers include Dr. Douglas Gillies (chiropractor), Southwest Chiropractic, Roswell Therapy Specialist, and National Sinus Institute.
How can the nearby gas stations help customers visiting Dairy Queen Roswell?
Nearby gas stations like Valero, Shamrock Onda Oil Company, and West Second Shamrock provide convenient fuel and convenience store options for customers traveling to or from Dairy Queen.