Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
3.7
889 reviews
5 stars
387
4 stars
201
3 stars
115
2 stars
58
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers reported inconsistent food quality, with complaints about cold, improperly prepared items, and issues with order accuracy.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and enjoyed their food, particularly the ice cream and blizzards.
EG
Elena García-Trujillo
Feb 7, 2026
1.0
I came in this evening with my family there no cups with the meal. The drinks were flat. No ice.
WV
Wolf VanZandt
Feb 4, 2026
5.0
Best Dairy Queen I've eaten at in a decade. The onion rings are great! The staff are friendly and focused on serving customers.
CD
Cory Davis
Jan 2, 2026
4.0
The food and staff were great, but the dear leader propaganda channel (Fox Mews) was on the TV and couldn’t be changed and I don’t appreciate that being exposed to my children.
RB
Rachel Bates
Dec 11, 2025
1.0
Ordered through doordash, order came promptly, no issues with that part of the order. Our food was atrocious, first of all, I ordered 2 of the same burger combos (one single, one double) and they managed to make one wrong, the beef had a horrible freezer burned taste, everything was ICE COLD, like REALLY cold, cheese wasn't melted on sandwiches. Fries were pale and cold, and the onion rings were cold and hard. It's my own fault I've had negative experiences here before, but I figured hey I'll try again! Nope most definitely will not be going back.
AM
Abi M
Dec 11, 2025
1.0
Went to get some food and the lady at the drive thru didn’t ask what size I wanted and just said “I have your total at the window” after I said I’d like a large she got upset and decided to hand me my soda filled too much so it got all over my jacket, car, and when I asked for napkins she got upset at ME like she didn’t hand me a soda bomb for asking for the size I wanted. There are so many fast food places around here and the disrespect will guarantee I’ll never be back I’ll just get it from whataburger from now on. Thanks for not wanting my money!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Roswell, NM?
Dairy Queen Grill & Chill in Roswell is open Monday to Wednesday, Friday, Saturday, and Sunday from 7:00 AM to 11:00 PM. On Thursday, it is open from 7:00 AM to 11:30 PM.
Where is Dairy Queen Grill & Chill located in Roswell?
It is located at 1900 N Main St, Roswell, NM, 88201-6445, USA.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard Treats, Chicken Strip Baskets, Grillburgers, and DQ Cakes, among other classic burger and fries fast-food items.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location offers drive-thru and outdoor seating, as well as indoor seating.
Is this Dairy Queen location family-friendly and accessible?
Yes, it is family-friendly and equipped with booster seats, high chairs, restrooms, and is wheelchair accessible.
Can customers place orders online or use mobile deals at this Dairy Queen?
Customers can place orders online through the Dairy Queen website and enjoy mobile deals and rewards via the Dairy Queen app.
What is a notable nearby hotel where visitors can stay when visiting Dairy Queen Grill & Chill?
Nearby hotels include Best Western Sally Port Inn and Suites, Clarion Inn & Suites Sally Port, and National 9 Inn, offering convenient accommodation options close to Dairy Queen.
Are there any nearby fast food or burger restaurants besides Dairy Queen?
Yes, Burger King, Whataburger, and Sonic Drive-In are nearby fast-food and burger restaurants where customers can choose alternative dining options.
What nearby points of interest might visitors check out before or after their Dairy Queen visit?
Visitors might explore the New Mexico Military Institute Golf Course for outdoor activities or grab a pizza from Little Caesars Pizza, both located nearby.
How can customers contact or find more information about the Dairy Queen Grill & Chill in Roswell?
Customers can call the main phone number +1 575-622-0002 or visit their official website at https://www.dairyqueen.com/en-us/locations/nm/roswell/1900-n-main-st/14843/. They also have an active Facebook page.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified February 22, 2026Yext Knowledge Graph
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