Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported long wait times and incorrect orders, leading to frustration with the service.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items and incorrect orders.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, impacting the overall customer experience.
Positive Experiences
Despite the issues, some customers praised the friendly service and enjoyed their meals, indicating that experiences can vary.
DW
Daniel Ward
Feb 25, 2026
2.0
This location has "slow decay" feel. They didn't have enough cash to give change. The water dispenser was broken. The seat I was in wasn't bolted to the ground. Cashier couldn't spell "Daniel" which isn't a rare name.
PA
Pete Agrusa
Feb 22, 2026
5.0
Great grilled chicken. My wife is gluten sensitive and gets it without the bun. Fries do not have wheat on them. Burgers are great also. We go to the one on 528 in North Rio rancho.
DP
Dorothy Poor
Feb 21, 2026
4.0
We only went through the drivethrough, granted it was late, the people on expo didnt do any kind of food/quality/quantity control. She started by trying to give us somebody elses drinks. We waited about 10-ish minutes and only recieved 2 of 4 of our items. The burgers were fine, but it was an experience for sure.
OR
Oscar Ruiz
Feb 17, 2026
5.0
Whataburger me encanta desde el paso tx. Allá fui por primera vez y me encantó ahora acá en Rio Rancho claro que no me Hiba a quedar con las ganas de ir. Es un lugar que voy una o dos veces por semana. Me encanta la whata burger en combo claro y whatawings hasta se me hace agua la boca al recordar lo que me como en ese lugar. Lo recomiendo ampliamente vayan en verdad les va a encantar y volverán se los aseguro
Muchas Gracias Whataburger nos vemos pronto muy pronto.
SJ
Salina Jimenez
Feb 14, 2026
1.0
I ordered a chicken meal sandwich and this is the gravy they gave me. I asked for cheese on the kids burgers and when we got to the window, noticed it wasn't on the receipt. When letting them know, the kid at the window said it was too late to add cheese. Mind you this is valentines at 545 so no one was in line. And its too late to fix your own mistake? They also charged us for the cheese they forgot to put on. Also drinks were wrong. Never asked for lemonade. Im assuming management was out today because this service was way different than previous visits.
What are the pickup and delivery options available at Whataburger in Rio Rancho?
Whataburger offers in-store pickup, curbside pickup, and delivery services.
Is Whataburger in Rio Rancho open 24 hours?
Yes, Whataburger is open 24/7 every day of the week, although holiday hours might differ.
Where is the Whataburger located in Rio Rancho?
It is located at 4196 Highway 528 NE, Rio Rancho, NM 87144, USA.
Does Whataburger serve breakfast and dinner?
Yes, Whataburger serves breakfast, lunch, and dinner.
Is there wheelchair accessibility at the Whataburger in Rio Rancho?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms.
Can I pay with credit or debit card at Whataburger?
Yes, Whataburger accepts credit cards, debit cards, and mobile NFC payments. It does not require cash only.
Does Whataburger offer vegetarian options?
Yes, Whataburger serves vegetarian options and also has a children's menu.
Are dogs allowed at the Whataburger in Rio Rancho?
Dogs are allowed outside the restaurant, but not inside.
What popular nearby fast food restaurants are close to the Whataburger in Rio Rancho?
Nearby fast food restaurants include Wendy's and Pizza Hut, offering alternative dining options.
What other convenient services and locations are near Whataburger?
Near Whataburger, you can find AmeriGas Propane, H&R Block for tax services, and the US Social Security Administration office, making this area convenient for combining errands and dining.
Are there local entertainment spots near the Whataburger Rio Rancho location?
Yes, nearby entertainment includes The Stage at The Star comedy and dance club and the Bernalillo Soccer Complex for sports activities.
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