Whataburger

4.0
2957 reviews
Whataburger Pole Sign
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Business Details

4196 HIGHWAY 528 NE, RIO RANCHO, NM
87144, United States
(505) 771-4904
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4196 HIGHWAY 528 NE, RIO RANCHO, NM
87144, United States

Hours

Reviews

4.0
2,926 reviews
5 stars
1,552
4 stars
639
3 stars
307
2 stars
162
1 star
266

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, particularly the burgers and breakfast items, though some noted inconsistencies in freshness and preparation.

Service Speed

Many reviews highlighted slow service, especially during busy times, with some customers experiencing long wait times for their orders.

Customer Service

While some staff were described as friendly and helpful, there were numerous complaints about rude service and incorrect orders.

Cleanliness

The location was often noted for being clean, although some reviews mentioned issues with cleanliness in dining areas and restrooms.

Order Accuracy

Several customers reported issues with incorrect orders, missing items, and overall lack of attention to detail in fulfilling requests.
  • DJ
    David Julian
    Nov 13, 2025
    2.0
    Buyer Beware. Ordered from here 5 times, all 5 missing side orders! Make sure your getting your orders full
  • TD
    Teresa Dominguez
    Nov 13, 2025
    5.0
    Burgers were delicious and so were the pancakes we ordered. Loved the friendly workers. Nice change everyone smiling real smiles.
  • CM
    Cave Man
    Nov 8, 2025
    1.0
    I'm done with Whataburger, I stepped away from them for a while, Gave them another chance, Seems they employ clowns to work in the kitchen. When I opened my burger, It looked like a half bottle of ketchup was used. I should have checked my order before I left this location. Quality is definitely not a priority at Whataburger.
  • SM
    Sara Matta
    Oct 29, 2025
    4.0
    This location was great. They treated me courteously and with respect. I will drive a good distance just to be treated kindly and this location has everytime. I can't say the same for all locations but I was very pleased with my experience here.
  • BH
    braden hansen
    Oct 16, 2025
    5.0
    Not a food pick because it was too good and I ate it too fast. I dont usually leave a review on fast food. This place was clean, friendly, and down right delicious. As you can see from my view it was perfect place to have lunch. The lady behind the cound just made it perfect. She also comes out makes sure the tables are clean and sweeps. Definitely recommend for a quick bite or relaxing lunch.
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Frequently Asked Questions About Whataburger

What are the pickup and delivery options available at Whataburger in Rio Rancho?

Whataburger offers in-store pickup, curbside pickup, and delivery services.

Is Whataburger in Rio Rancho open 24 hours?

Yes, Whataburger is open 24/7 every day of the week, although holiday hours might differ.