Whataburger

4.0
2973 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
4196 HIGHWAY 528 NE, RIO RANCHO, NM
87144, United States

Hours

Reviews

4.0
2,942 reviews
5 stars
1,558
4 stars
646
3 stars
307
2 stars
162
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, even with few customers present.

Order Accuracy

Many reviews mentioned issues with incorrect orders and missing items.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in quality and freshness.

Customer Service

Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and poor management.

Cleanliness

Several customers commented positively on the cleanliness of the location, though some noted issues with table maintenance.
  • AS
    Asshol Shiter
    1 day ago
    1.0
    Never got my food bro thoughe we were prank calling gave us no help said he’d get back to us never did
  • ES
    Elizabeth S
    Jan 5, 2026
    4.0
    The line always takes forever for drive thru here. Expect wait if you see people in line.
  • JG
    Jonathan Gutierrez
    Jan 3, 2026
    4.0
    Solid location. On par with what's expected at a Whataburger location. The shakes were exactly what is made at the chain however they definitely leave something to be desired.
  • LS
    Luis Seniceros
    Dec 5, 2025
    1.0
    Over 10 minutes, for 1 honey butter chicken biscuit. It's frustrating when it takes that long and you see three wb employees just standing around.
  • RC
    Richard C
    Nov 30, 2025
    4.0
    We come here periodically for breakfast, lunch or dinner and most recently on November 29th for breakfast. There were more workers than customers and yet we waited for about 15 minutes at the window after we ordered to get our food. We only ordered 3 breakfast meals, so why such a long wait? The wait at this location is usually a bit longer than expected, but when there are only 2 or 3 customers and several employees, that is not right. Food quality and taste is usually ok to decent.

Frequently Asked Questions About Whataburger

What are the pickup and delivery options available at Whataburger in Rio Rancho?

Whataburger offers in-store pickup, curbside pickup, and delivery services.

Is Whataburger in Rio Rancho open 24 hours?

Yes, Whataburger is open 24/7 every day of the week, although holiday hours might differ.