Wendy's

3.5
1290 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
827 Unser Blvd. Se, Rio Rancho, NM
87124, United States

Hours

Reviews

3.5
1,290 reviews
5 stars
475
4 stars
305
3 stars
183
2 stars
97
1 star
230

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several experiences of incorrect orders and lack of assistance.

Food Quality

Numerous reviews highlighted issues with food quality, including cold and stale items, incorrect orders, and even raw chicken.

Operational Issues

Frequent complaints about the restaurant being out of menu items, cash-only payment policies, and long wait times were noted.

Cleanliness

Several customers mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted that food was fresh on occasion.
  • CG
    Cisco Garcia
    3 days ago
    5.0
    It was nice. Went inside ordered them used the bathroom And those bathrooms were clean the sevise was fast the food didn't suffer from speed it was great
  • KT
    Kris T
    Jan 3, 2026
    2.0
    After receiving over cooked fries multiple times, then this last time (1/2/26), caused me to spend much of the evening in the bathroom, unfortunately I will no longer be a patron to this location. What a shame!
  • JJ
    Jay Johnson
    Dec 26, 2025
    5.0
    I ordered 2 Dave singles with cheese and it was great! Fresh ingredients really great! Thank you
  • SG
    Shane Garcia
    Dec 15, 2025
    1.0
    I order special burger this staff always gets it wrong every time I now go to the one on 527
  • OM
    Olivia Moody
    Dec 14, 2025
    1.0
    This Wendy’s does not know how to operate. They were extremely rude and unprofessional. They forgot my burger and on top of that, they were out of sour cream, ranch and ketchup. Don’t waste your time here and go to the Wendy’s on 528 and High Resort. They have amazing customer service and are not out of everything constantly.

Frequently Asked Questions About Wendy's

Is Southern Blvd. & Unser Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for this Wendy's location?

The drive-through is open daily from 7:00 AM to 11:00 PM.