Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
826 reviews
5 stars
268
4 stars
205
3 stars
138
2 stars
59
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
The restaurant was noted for being clean, although some reviews mentioned unsanitary conditions in bathrooms.
Food Quality
While some customers enjoyed the food, many reported issues with cold, stale, or poorly prepared items.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful behavior.
Operational Issues
The location often faced staffing shortages, leading to inconsistent service and product availability.
- JDJT DoranNov 14, 20251.0Everything about this place screams 5 stars. The lady working the window was AMAZING! Very sweet individual, we did only have 2 or 3 things missing from our order but it’s not their fault we ordered a BOAT LOAD of food for a family function. Understandable! So we pulled to the front and I went in to see if I could have my order complete, the man up front who appears to be the manager his name was Omar was very rude in his service! Complete attitude and disrespect towards a customer that just spent well over 60 dollars at his establishment. In my opinion I think the girl at the window would’ve done a better job at managing!! She was very kind and attentive and even came to the counter and apologized for the mix up! Omar. Do better buddy. We all have off days but that shouldn’t affect how you treat customers. This would’ve been a 5 stars review but just that one interaction completely changed it.
- BPBeevis PrestonNov 2, 20252.0Food quallity is wildly inconsistent. I learned the hard way to always check my order before leaving. I've had some very unpleasant surprises. Seems like they have a large turn over of. employees this store has a fantastic location for business. Intersection of highway & major street. I attribute the poor quality of food & service to incompetent local management. These. Guys really don't care . How they treat their customers
- UWUriah WoodyOct 26, 20255.0Amazing service! Awesome staff! So clean you could eat off the floor!
- DWDaphne WoodyOct 26, 20255.0Super clean! Friendly staff! Fast Service 🙌
- MSMegan ShawSep 30, 20251.0Ordered a baconator. It came out with a stale bun and only one patty. Went back through the drive through. Staff states that the baconator only comes with one patty unless you order more. Menu with accompanying photo states that it should have two. Internet search states that it should have two. Online menu states that it should have two. Staff continued to insist that it was only one and did not rectify issue. Is this a small problem? Sure. It’s the principle of the issue. Dislike spending money and counting on flaky and poorly trained people when I’m in a rush. Won’t come back. Whataburger is next door anyway for next time.
Frequently Asked Questions About Wendy's
Is Santa Ana Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rio Rancho, NM?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rio Rancho, NM into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (505) 771-0805.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Santa Ana Wendy’s serve breakfast?
Yes, this Wendy’s location in Rio Rancho, NM serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is this Wendy's location open every day?
Yes, this Wendy's location is open daily. On Monday, it operates from 12:00 AM to 11:00 PM, and from Tuesday to Sunday, it is open from 9:00 AM to 11:00 PM.
Does this Wendy's offer drive-thru service?
Yes, the Wendy's at 4200 Hwy 528 has a drive-thru available with hours matching the restaurant's operating times.
Can I order Wendy's for delivery or takeout at this location?
Yes, this Wendy's offers both delivery and takeout services. You can order online through their app or website at order.wendys.com.
What meals are served at this Wendy's?
This Wendy's serves breakfast, lunch, and dinner, offering a variety of menu options during these times.
What payment methods does this Wendy's accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact this Wendy's location for questions or feedback?
You can call this Wendy's directly at (505) 771-0805 or reach the Customer Care team via live chat or phone at 888-624-8140. Feedback can also be submitted through their Customer Satisfaction Survey online.
Is breakfast available at Wendy's in Rio Rancho, NM?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Are there other fast-food restaurants near this Wendy's?
Yes, nearby fast-food options include another Wendy's location and Whataburger, which offer additional choices if you're looking to explore local dining alternatives.
What nearby entertainment options can I visit before or after dining at Wendy's?
The Stage at The Star is a nearby comedy and dance club where you can enjoy entertainment before or after your meal at Wendy's.
Are there financial services close to this Wendy's location?
Yes, nearby financial services include US Eagle Federal Credit Union, Santa Ana Gaming Commission, and H&R Block for banking and tax assistance needs.