Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
880 reviews
5 stars
368
4 stars
245
3 stars
133
2 stars
44
1 star
90
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Customers frequently reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Many reviews highlighted slow service times, particularly in the drive-thru, with long waits for food.
Customer Service
While some employees were praised for their friendliness, others were criticized for rudeness and poor communication.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Management Issues
Several reviews pointed to poor management practices, including lack of accountability and inadequate staff training.
- CACriag Ayers1 day ago3.0Your new chicken tenders are overcooked and hard…. Nothing like Popeyes!
- BBBrain cancer BeaterDec 28, 20251.0This Wendy’s on 528 in Rio Rancho is a masterclass in how to fail at a job specifically designed to be impossible to mess up. Fast food is not complex. The menu is fixed. The process is scripted. The bar is on the floor. And yet, every visit feels like an experiment in how many basic steps can be skipped, misunderstood, or outright ignored in one transaction. Orders are wrong with impressive consistency, simple requests are treated like abstract philosophy, and the overall operation moves with the urgency of a paused loading screen. No apology, no accountability—just blank stares and confusion where competence should be. This isn’t a one-off bad experience. It’s a pattern. A dependable, repeatable pattern of mediocrity so strong it almost feels intentional. Other Wendy’s manage to function. This one simply exists. If you’re craving disappointment served lukewarm with a side of indifference, you’ve found the right place. Everyone else should keep driving.
- RBreview bymeDec 27, 20255.0I always have a great experience here. I pass about two other Wendy's to get to this one. They always have what is on the menu like baked potatoes! The others don't serve them. I always see seniors eating their chili and baked potatoes, its a shame the other Wendys never have them available. The workers here are always kind!
- BWBrittany WhitingDec 9, 20252.0The employees are nice, but the service is so incredibly slow, and pretty poor! Every time I go there, even when I order ahead online, they always have me pull out of the drive-thru line and wait for them to bring my order out- which takes another 5 to 10 minutes, and half of the time they forget part of my order, so then I have to go back through the drive-thru line, wait, etc. etc. This is the only location that is like this, and it’s a bummer!
- KMKen MuellerNov 29, 20255.0It's a fast food joint, folks... relax. Food is consistent... service is always great.
Frequently Asked Questions About Wendy's
Is Ridgecrest Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at Wendy's Rio Rancho?
The drive-thru at Wendy's Rio Rancho is open daily from 7:00 AM to 11:00 PM.
Does the Wendy's in Rio Rancho serve breakfast?
Yes, this Wendy's location serves breakfast with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's Rio Rancho?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Is delivery available from Wendy's Rio Rancho?
Yes, delivery is available where offered. You can check availability near you on the Wendy's app or order.wendys.com by entering your delivery address.
How can I contact Wendy's Rio Rancho for feedback or questions?
You can call Wendy's Rio Rancho directly at (505) 892-1438 or reach the Customer Care team via Live Chat or by calling 888-624-8140. Feedback can be sent through Wendy's Contact page or Customer Satisfaction Survey.
Are there any nearby places customers might visit before or after dining at Wendy's Rio Rancho?
Yes, nearby you can visit places like The Hopper Pub & Pizzeria for pizza, Hose It Car Wash for a car wash, and Albertsons for retail shopping.
Is there a gas station near Wendy's Rio Rancho for refueling your vehicle?
Yes, Phillips 66 Gas and Circle K convenience stores and gas stations are near Wendy's Rio Rancho, making it convenient to fuel up during your visit.
Where can I find financial services like ATMs near Wendy's Rio Rancho?
Nearby financial services include Bitcoin Depot, Coinme, Bitcoin Depot ATM, and Coin Cloud Bitcoin ATM for ATM and currency exchange needs.
Does Wendy's Rio Rancho offer dine-in and drive-thru service?
Yes, Wendy's Rio Rancho offers dine-in, drive-thru, takeout, and delivery services where available.
How can I order food from Wendy's Rio Rancho using mobile or online platforms?
You can order food from Wendy's Rio Rancho via the Wendy's mobile app or through their website order.wendys.com for convenient pickup or delivery.