Wendy's

3.9
874 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
233 Highway 528, Rio Rancho, NM
87124, United States

Hours

Reviews

3.9
874 reviews
5 stars
365
4 stars
245
3 stars
132
2 stars
43
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor communication.

Order Accuracy

Frequent complaints about incorrect orders, with many customers noting that their requests were not fulfilled properly.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

Reports of cleanliness vary; some customers noted clean environments, while others described dirty tables and unpleasant odors.

Management Issues

Concerns about management practices, including reports of rude behavior from managers and lack of effective leadership.
  • KH
    Karen Jeanne Harlan
    Oct 3, 2025
    5.0
    Thankyou to the morning drive thru team for going above and beyond with such good humor! Thankyou you girls you made my day!
  • MC
    Mykaela Chaparro
    Oct 1, 2025
    1.0
    Customer service was awful they wanted to charge me 75 cents for 1 bbq sauce after spending 25$ there. Asked to talk to a manger a she was too busy to talk. I definitely would not recommend coming to this location. Food was cold an the chicken sandwich was awful I will not be returning to this place
  • HG
    Helen Gonzales
    Oct 1, 2025
    2.0
    The person that takes your orders hardly ever get your order right. Your can tell them no mayo, no catsup, no tomatoes.
  • MW
    Mackenzie Weaver
    Sep 27, 2025
    3.0
    I got “Cinnabon Bites” which came as a block of hardened dough and frosting, could barely even cut into it it’s so hard and dry. The chicken biscuit was also dry and crusty. The workers were friendly though.
  • JE
    Jerry Elliott
    Sep 25, 2025
    1.0
    It’s 2025 and we still can’t get an order right. I ordered in the drive-thru and was only given half of what I ordered. Had to park and go inside to get what was missing. Got home and it was the wrong meal. It’s really not hard to read a screen and put the correct food in a bag.

Frequently Asked Questions About Wendy's

Is Ridgecrest Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.