Subway

3.7
273 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rio Rancho Subway® Restaurant at 7800 Carr Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7800 Carr Way, Rio Rancho, NM
87144, United States

Hours

Reviews

3.7
273 reviews
5 stars
124
4 stars
60
3 stars
20
2 stars
13
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Several reviews mentioned issues with food preparation, including incorrect orders and concerns about cleanliness.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions.

Order Accuracy

Numerous complaints were made about incorrect orders, missing items, and issues with online ordering.

Staff Attitude

A recurring theme was the negative attitude of some employees, impacting the overall customer experience.
  • TC
    Theresa Cordova
    Nov 13, 2025
    5.0
    They were quick and didn't overload the lettuce. Workers were polite this Subway is my Subway for subways.
  • BE
    Bryan Eisenbraun
    Nov 8, 2025
    1.0
    One employee working on Saturday at noon the weekend of a big soccer tournament??? The one gal working was crushing it!
  • LD
    Lovey Dovey
    Sep 8, 2025
    5.0
    Gage did a great job keeping a long line going alone and still having a positive attitude.
  • CS
    Connie Sanchez
    Aug 20, 2025
    1.0
    The worker that served us had the worst attitude ever, he was very disrespectful and threw us out of the restaurant because he was the one who didn’t give us our correct order.
  • JW
    Jasmine Williams
    Jul 7, 2025
    1.0
    Ordered curbside, was not able to check in the app/kept saying error and expired time, anyway I called the store several times, I had two crying babies in my car so I was unable to go in. Finally I give up after sitting where the employees could clearly see me. I leave and magically they answer she apologized and I was told I would receive a refund. Come to find out by Sergio the franchise owner who ever I talked to isn't even authorized to do a refund. And he was NOT willing to give me a refund either, basically calling me a liar, saying he will check his cameras excuse me his HD cameras to see if they made the sandwiches or not. (not like that should matter). I didn't receive the food nor the service I requested. Apparently ordering sandwiches to specification at SUBWAY doesn't justify a refund,Its not even about the money at this point. They hire lying teenagers don't tell someone they're getting a refund when you clearly don't even know how to do so,Lsi it's a franchise so he can do whatever he wants. Unbelievable.

Frequently Asked Questions About Subway

Where is Subway located in Rio Rancho?

Subway is located at 7800 Carr Way, Suite 104, Sandoval, Rio Rancho, NM 87144.

What are the hours of operation for Subway at 7800 Carr Way?

Subway at 7800 Carr Way is open every day from 9:00 AM to 9:00 PM.