Subway

3.5
328 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rio Rancho Subway® Restaurant at 4320 Ridgecrest Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4320 Ridgecrest Drive, Rio Rancho, NM
87124, United States

Hours

Reviews

3.5
328 reviews
5 stars
145
4 stars
58
3 stars
29
2 stars
13
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness from staff and lack of acknowledgment when entering the store.

Food Quality

Numerous reviews mentioned issues with food quality, including stale bread, cold sandwiches, and incorrect orders.

Cleanliness

Several customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary food preparation practices.

Staff Training

Feedback indicated that staff appeared undertrained and disinterested, leading to slow service and mistakes in orders.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the freshness of the food.
  • AA
    Angel
    Dec 14, 2025
    1.0
    I feel so guilty rating places bad and I try and avoid eating unless I'm eating something 5 stars, but this subway never answers the phone. They also went to put cold canned or bottled drinks with sandwiches and it kind of ruins the sandwiches. I understand the struggle of working fast food, but I think within the time that I've lived in this area they've never picked up the phone once.
  • RC
    Rick Chavez
    Dec 11, 2025
    1.0
    2nd time I’ve ordered a meatball Sub for lunch and the marinara and the meatballs are cold. You’re making sandwiches. The menu changes all the time is frustrating also.
  • JG
    Jillian Gunnels
    Aug 20, 2025
    2.0
    Subway sandwiches have shrunk! We're making our own from now on.
  • SW
    Sylvia White
    Aug 10, 2025
    5.0
    Clean, and food was fresh
  • JC
    josie cooley
    Aug 5, 2025
    5.0
    Thank you I recieved the best service at a subway today to date. Our server was super nice and very helpful. I did not catch her name but good job!Host order # nsq9gfrdsmw7tx59

Frequently Asked Questions About Subway

What are the operating hours for the Subway at Rio Rancho Marketplace?

The Subway at 4320 Ridgecrest Drive operates every day from 9:00 AM to 10:00 PM.

What types of meals does this Subway location serve?

This Subway serves breakfast, lunch, and dinner.