Subway

3.5
326 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rio Rancho Subway® Restaurant at 4320 Ridgecrest Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4320 Ridgecrest Drive, Rio Rancho, NM
87124, United States

Hours

Reviews

3.5
326 reviews
5 stars
145
4 stars
58
3 stars
30
2 stars
13
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with staff being rude, unhelpful, and lacking urgency.

Food Quality

Numerous complaints about food quality, including stale bread, low meat portions, and incorrect orders.

Cleanliness

Several reviews highlighted issues with cleanliness, including unsanitary conditions and unprofessional appearance of staff.

Management Issues

Frequent mentions of poor management and training, leading to disorganized service and lack of accountability.

Positive Experiences

Some customers praised specific staff members for excellent service and noted that food was fresh and well-prepared during certain visits.
  • JG
    Jillian Gunnels
    Aug 20, 2025
    2.0
    Subway sandwiches have shrunk! We're making our own from now on.
  • SW
    Sylvia White
    Aug 10, 2025
    5.0
    Clean, and food was fresh
  • JC
    josie cooley
    Aug 5, 2025
    5.0
    Thank you I recieved the best service at a subway today to date. Our server was super nice and very helpful. I did not catch her name but good job!Host order # nsq9gfrdsmw7tx59
  • LC
    Lydia Carroll
    Jul 13, 2025
    5.0
    Exceptional customer service (can I remember the young lady's name but it started with an X) host id LGL7C3JQ9JN8H735 she is wonderful at her job and very positive attitude keep the good work
  • AV
    Ari Villagran
    Jul 8, 2025
    1.0
    As I came In saw the tables all moved which is good to see there cleaning but too see the rest chilling in the back and one Ina a crop top making my food with your stomach hanging out isn’t too appetizing I get it it’s hot but shouldn’t be wearing that and your should already be up before you come in not taking it up and down through out your shift..

Frequently Asked Questions About Subway

What are the operating hours for the Subway at Rio Rancho Marketplace?

The Subway at 4320 Ridgecrest Drive operates every day from 9:00 AM to 10:00 PM.

What types of meals does this Subway location serve?

This Subway serves breakfast, lunch, and dinner.