Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Rio Rancho, NM, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Rio Rancho pizza for any occasion. Call us for pizza delivery in Rio Rancho or stop by 4300 RIDGECREST DR SE for carryout to order the best pizza in Rio Rancho, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
2.8
219 reviews
5 stars
77
4 stars
17
3 stars
13
2 stars
19
1 star
93
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported that the food quality has significantly declined, with issues such as undercooked pizza, incorrect orders, and poor ingredient quality.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness Concerns
Several customers expressed concerns about cleanliness and food safety, noting unsanitary practices by staff.
Customer Service
While some customers praised the responsiveness of management in addressing complaints, many others reported rude or unhelpful interactions.
Inconsistent Experience
Customers noted a lack of consistency in their experiences, with some orders being satisfactory while others were disappointing.
- MDMichael DNov 8, 20251.0**First photo is initial pizza and the video is the UNCUT SLICES REMAKE”** THEY DO NOT QUALITY CHECK PIZZAS 11-8-25 ETA night shift I brought the first one back because it was uncut and had pepperoni under the cheese with no garlic butter. The excuse I got was “oh he’s new” fool me once right? As I’m waiting there with a promised time of 5-8 minutes they got music blaring and some employee is swearing casually in front of customers. If I’d of wanted that kind of vibe I’d of got pizza at Circle K at 2 AM which based off that experience seems to be what management expects here. So the lady I spoke to disappears and seems to not communicate to anyone I’m waiting on my remake because 11-12 MINUTES later someone finally asked “what’s the name on my order” wild stuff here guys. So we get the remake and it looks better for sure but is STILL UNCUT. At this point we said screw it because it’s been an hour of this now and CUT IT OURSELVES. “He’s new” she must’ve been talking about whoever quality checks these “products”. Will not be back until someone knows how to take the safety scissors off the shelf.
- TNTodd NelsonOct 25, 20251.0Quality of the food has dropped tremendously, workers that are completely indifferent, used to be really good, sadly not the case
- JGJocelynn GriegoSep 27, 20251.0When we arrived the one worker was so high or drunk they were passed out in the corner. It took him a while to come to and when he finally did he was stumbling and couldn’t even communicate. He handed us an order that wasn’t correct. It was a mess. Never coming back.
- SSs12Sep 13, 20255.0The service is always amazing. Even when the order is wrong. The staff is quick to apologize and quick to offer a solution to make it right.
- NRNichole RobisonJul 11, 20252.0Second time ordering from this store and both times the orders were wrong and the pizza looked awful and we didn’t get the extra peppers and seasonings that we paid for!
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Rio Rancho?
Delivery is available from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I order Papa Johns Pizza online for delivery or carryout?
Yes, you can order online for both delivery and carryout through Papa Johns' official website or app.
What types of food does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza provide contactless delivery options?
Yes, Papa Johns offers no-contact delivery to ensure safety and convenience.
Where is Papa Johns Pizza located in Rio Rancho?
It is located at 4300 RIDGECREST DR SE, Rio Rancho, NM 87124.
What are the operating hours for takeout at Papa Johns Pizza?
Takeout is available from 10:00 AM to 11:00 PM Sunday through Thursday and until midnight on Friday and Saturday.
Which mobile apps can I use to order Papa Johns Pizza?
You can order using the Papa Johns app available on Apple App Store and Google Play Store.
What nearby places can I visit after getting a pizza from Papa Johns?
Nearby, you can visit Heaven Dragon Chinese Restaurant for Asian cuisine, Chill Zone Frozen Yogurt for dessert, or stop by Albertsons Market for groceries.
Are there any nearby health and beauty services around Papa Johns Pizza?
Yes, Good Times Barbershop, Supercuts hair salon, and Beauty Top Nail spa are close by for grooming and beauty needs.
If I'm visiting Papa Johns Pizza, can I find other dining options nearby?
Absolutely, Subway sandwich shop and K'Lynn's Southern & Cajun Fusion restaurant are nearby if you're interested in other dining choices.