Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Rio Rancho, NM, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Rio Rancho pizza for any occasion. Call us for pizza delivery in Rio Rancho or stop by 4300 RIDGECREST DR SE for carryout to order the best pizza in Rio Rancho, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
2.9
220 reviews
5 stars
79
4 stars
17
3 stars
13
2 stars
19
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unprofessional behavior from staff.
Food Quality
Many reviews highlighted poor food quality, including undercooked pizzas, missing toppings, and overall dissatisfaction with the taste.
Staff Behavior
Several customers noted unprofessional conduct among staff, including inappropriate language and lack of hygiene practices.
Customer Service
While some customers praised the responsiveness of management in addressing issues, many expressed frustration with the lack of effective resolution to their complaints.
Inconsistency
Frequent inconsistencies in order accuracy and food preparation were noted, leading to a decline in customer satisfaction.
- FMFelicia MasonDec 30, 20255.0Absolutely need to let the whole world know about the🗣️ Superstar⭐ at this location and her amazing team. Let's give it up for Miss 👑AALIYAH ❤️ The way she bringing in the new year with not just this amazing pizza she did for my sister who just dropped a baby early but this WINNING ATTITUDE🫶🏿💪🏿 and the wonderful team that supported her to get it there after delivery of the baby. It is so moving. It is so appreciated. My level of gratitude for this kind of customer service is blown through the roof. This isn't just pizza. This is a real family with real love in everything they do for their customers. Thank you to this wonderful team and the staff that treated us like real family. You have my service forever ❤️ I wish I had a picture of the cookie too they sent, this level of service is breath taking! 🥰😘🫳🏿🎤
- LDLTH DionneNov 24, 20255.0Michael took our order! He was very kind & friendly! He also made sure we got the best deal! We also appreciated the free small pizza for the kids because they colored in the papa John's turkey sheets! My kids loved doing that! Thank you Papa John's!
- MDMichael DNov 8, 20251.0**First photo is initial pizza and the video is the UNCUT SLICES REMAKE”** THEY DO NOT QUALITY CHECK PIZZAS 11-8-25 ETA night shift I brought the first one back because it was uncut and had pepperoni under the cheese with no garlic butter. The excuse I got was “oh he’s new” fool me once right? As I’m waiting there with a promised time of 5-8 minutes they got music blaring and some employee is swearing casually in front of customers. If I’d of wanted that kind of vibe I’d of got pizza at Circle K at 2 AM which based off that experience seems to be what management expects here. So the lady I spoke to disappears and seems to not communicate to anyone I’m waiting on my remake because 11-12 MINUTES later someone finally asked “what’s the name on my order” wild stuff here guys. So we get the remake and it looks better for sure but is STILL UNCUT. At this point we said screw it because it’s been an hour of this now and CUT IT OURSELVES. “He’s new” she must’ve been talking about whoever quality checks these “products”. Will not be back until someone knows how to take the safety scissors off the shelf.
- TNTodd NelsonOct 25, 20251.0Quality of the food has dropped tremendously, workers that are completely indifferent, used to be really good, sadly not the case
- JGJocelynn GriegoSep 27, 20251.0When we arrived the one worker was so high or drunk they were passed out in the corner. It took him a while to come to and when he finally did he was stumbling and couldn’t even communicate. He handed us an order that wasn’t correct. It was a mess. Never coming back.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Rio Rancho?
Delivery is available from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I order Papa Johns Pizza online for delivery or carryout?
Yes, you can order online for both delivery and carryout through Papa Johns' official website or app.
What types of food does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza provide contactless delivery options?
Yes, Papa Johns offers no-contact delivery to ensure safety and convenience.
Where is Papa Johns Pizza located in Rio Rancho?
It is located at 4300 RIDGECREST DR SE, Rio Rancho, NM 87124.
What are the operating hours for takeout at Papa Johns Pizza?
Takeout is available from 10:00 AM to 11:00 PM Sunday through Thursday and until midnight on Friday and Saturday.
Which mobile apps can I use to order Papa Johns Pizza?
You can order using the Papa Johns app available on Apple App Store and Google Play Store.
What nearby places can I visit after getting a pizza from Papa Johns?
Nearby, you can visit Heaven Dragon Chinese Restaurant for Asian cuisine, Chill Zone Frozen Yogurt for dessert, or stop by Albertsons Market for groceries.
Are there any nearby health and beauty services around Papa Johns Pizza?
Yes, Good Times Barbershop, Supercuts hair salon, and Beauty Top Nail spa are close by for grooming and beauty needs.
If I'm visiting Papa Johns Pizza, can I find other dining options nearby?
Absolutely, Subway sandwich shop and K'Lynn's Southern & Cajun Fusion restaurant are nearby if you're interested in other dining choices.