McDonald's

3.3
409 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
2151 Northern Blvd NE, Rio Rancho, NM
87124, United States

Hours

Reviews

3.3
409 reviews
5 stars
162
4 stars
63
3 stars
34
2 stars
27
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with many experiencing long wait times and being sent to curbside pickup.

Order Accuracy

There were numerous complaints about incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others noted rudeness and lack of professionalism among the team.

Operational Hours

Many customers expressed confusion and frustration over the advertised 24-hour service, reporting that the location was often closed during late hours.

Food Quality

While some customers enjoyed the food, there were significant complaints about food preparation and freshness, with reports of poorly made items.
  • AW
    Arctic wolf
    Jan 1, 2026
    1.0
    The dude was weird as hell and just kept staring at me and my wife she was very freaked out. He was handing out food and was just sitting there doing nothing when he wasn't just overall creepy
  • CM
    Customer Maps
    Dec 23, 2025
    1.0
    I got 3 nuggets instead of 4. What kind of racket is this?
  • PP
    Perkon
    Dec 15, 2025
    1.0
    Everyday that I accidentally order for inside I want to cry. They are UNBELIEVABLY slow for inside.
  • AM
    Alexa Montoya
    Dec 9, 2025
    1.0
    why does it say open 24 hours if yall close at 10... also mind you all other mcdonald's in the area close at 11 or later soooooo?????
  • TM
    T. MCBRIDE
    Dec 4, 2025
    2.0
    I come here OFTEN because I door dash. Im here probably 20+ times a week and the service is pretty awful every single time. It takes about 5 minutes for any employee to even acknowledge me standing there. I get when the store is busy, but it takes less than 5 seconds to acknowledge a customer and say "we will be right with you". They completely ignore you for an extended period of time. Seems like very few employees at this location can multi-task.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's dine-in service at 2151 Northern Blvd NE, Rio Rancho?

McDonald's is open 24 hours a day, every day of the week for dine-in service.

When is McDonald's delivery service available in Rio Rancho?

Delivery is available Monday through Thursday and Sunday from 6:00 AM to 10:30 PM, Friday and Saturday from 6:00 AM to 11:00 PM.