McDonald's

3.3
395 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
2151 Northern Blvd NE, Rio Rancho, NM
87124, United States

Hours

Reviews

3.3
395 reviews
5 stars
160
4 stars
61
3 stars
32
2 stars
25
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, especially in the drive-thru, with many experiencing long wait times and incorrect orders.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being unprofessional and inattentive.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect modifications.

Cleanliness

The location was noted for being clean, with some customers appreciating the cleanliness of the restrooms.

Operational Hours

Many customers expressed frustration over the misleading information regarding the restaurant's 24-hour service, often finding it closed during late hours.
  • LB
    Lee Backus
    Nov 14, 2025
    1.0
    They say that they are open 24/7 but no one was there and all of the drive thru screens were turned off. I assume that this is just a google communication issue but it needs to be fixed.
  • SS
    Shanaya
    Nov 11, 2025
    1.0
    Says it’s open 24/7 but it’s not maybe they should change that on Google Maps
  • DD
    dominic duran
    Oct 26, 2025
    1.0
    Every time I get food from here it's sloppy and just thrown together management needs to show these people how to make the food right like they would want to eat it . You you feed this slop to your loved ones? I think not . Get it together already, or shut this place down!!!!
  • LH
    Luis Hernandez
    Oct 26, 2025
    5.0
    I just want to say your night manager Jenny is so wonderful. Always professional and so polite! She deserves a nice pay raise from the owners! She is a wonderful asset to the company. Jenny always has a smile and gets my food order correct. Thank you Jenny for the great service!
  • BB
    Bradley Bock
    Oct 25, 2025
    2.0
    Ordered Delivery via Door Dash. Order was incomplete. That is lazy. Quality assurance missed it big and shows I should go to a different place

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's dine-in service at 2151 Northern Blvd NE, Rio Rancho?

McDonald's is open 24 hours a day, every day of the week for dine-in service.

When is McDonald's delivery service available in Rio Rancho?

Delivery is available Monday through Thursday and Sunday from 6:00 AM to 10:30 PM, Friday and Saturday from 6:00 AM to 11:00 PM.