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McDonald's

3.5
(1801 reviews)

Business Details

2109 Southern Blvd SE, Rio Rancho, NM
87124, United States
(505) 892-6222
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2109 Southern Blvd SE, Rio Rancho, NM
87124, United States

Hours

Reviews

3.5
1,801 reviews
5 stars
656
4 stars
394
3 stars
309
2 stars
136
1 star
306

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Customer Service

Feedback highlighted poor customer service, including rude staff, lack of attention, and unprofessional behavior from management.

Food Quality

While some customers enjoyed the food, many noted that it was often cold, not fresh, or not as expected.

Service Speed

Several reviews mentioned slow service, particularly during busy times, leading to long wait times for orders.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness and friendly atmosphere, while others noted issues with staff engagement.
  • NP
    Nikolai Piarowski
    Feb 24, 2026
    3.0
    I ordered a bacon quarter pounder with no cheese and add green chile. It had no bacon, no green chile, no pickles, no onions and they put 2 pieces of cheese on it.
  • JO
    Jerry O
    Feb 19, 2026
    1.0
    This location is horrible, go the the one on McMahon BLVD worth the drive and few streets over.
  • TM
    Tina Martinez
    Feb 15, 2026
    1.0
    I ordered breakfast. I wasn't able to add a drink because I had already paid for my meal. I waited for 27 minutes to get my food and it was cold.
  • CK
    cassie kangas
    Feb 12, 2026
    2.0
    Ordered ahead and was asked to pull into a spot and wait. No problem. But, then over 10 minutes later they brought me my order with missing items. Nothing crazy in our order and I watched multiple vehicles move through while I waited. Fries were dead by the time I got home. Disappointing for sure.
  • EE
    EES EES
    Feb 6, 2026
    3.0
    Ordered a simple hamburger....it was so good!!! I also ordered a small lemonade no ice..... Saw slivers of pulp...looked like lemonade but tasted like pure water. What a disappointment!!! 😞

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Rio Rancho, NM?

McDonald's in Rio Rancho is open 24 hours a day, 7 days a week.

What hours is the drive-thru at this McDonald's location open?

The drive-thru is open 24 hours a day, every day of the week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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