Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,418 reviews
5 stars
546
4 stars
299
3 stars
230
2 stars
97
1 star
246
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, incorrect orders, and poor communication, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted consistent problems with order accuracy, including missing items and incorrect food.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported dirty tables and areas, indicating inconsistency.
Mobile Order Problems
Customers frequently experienced issues with mobile orders, including long wait times and orders not being ready.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at times, indicating potential for improvement.
- KTKat Taylor3 days ago1.0Rude employees. Accidentally placed order for inside and they couldnt just grab the bag and hand it to me through drive through. Made me get out after expressing recent knee injury. This mcdonalds always has the rudest employees. Do better. It really isnt that hard to grab a bag thats already next to the drive thru counter...
- LLLanaNov 16, 20255.0I come here often and the employees are always really kind.
- CSChristina SalasNov 11, 20251.0I placed on online order to pick up through the drive thru. I ordered a QPC without pickles and salt & add lettuce n tomato, small fry and large coke however I was given someone else’s burger. Photos are included!! I’m not very happy.
- MSMollie SachsNov 3, 20251.0They charged me for bottle water and I never received one. The food is cold. They left my food out sitting. I waited for my food for 30 minutes. This is NOT FIRST time happening. Im not coming back ever again. Wasted my money.
- JCJoseph ChevereNov 1, 20251.0Me and my wife went pick up a mobile order. At the pay window, we asked if we could order a big side of pickles, like a kids cup worth. The employee said he would ask, and when he came back, he said he could grant our request. However, when we went to the pick up window, what looked to be the store manager came and was extremely rude and gave us so much grief for the pickles. She snatched the cup from the employees hand and shook it and got mad at us and said, "Nuh uh, that's too much. You can't order that many pickles." We told her we asked and said it was okay and she responded with "I'll give it to you this time, but you can't do that next time. That's too much money." It was so ridiculous since we paid for them and were upfront about our request and they said it was okay. Also, they don't pay that much for those pickles. We were surprised how rude this manager was and how she got so upset and it made us feel so uncomfortable and shamed us for a minor request that we made.
Frequently Asked Questions About McDonald's
What are the main hours of operation at McDonald's in Rio Rancho?
McDonald's in Rio Rancho is open 24 hours every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available Monday to Thursday from 6:00 AM to 10:30 PM, Friday and Saturday from 5:30 AM to 11:00 PM, and Sunday from 5:30 AM to 10:30 PM.
Does this McDonald's offer drive-thru service and what are the hours?
Yes, McDonald's has a drive-thru open 24 hours every day.
What services does this McDonald's provide for ordering and delivery?
This McDonald's offers curbside pickup, standard delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's in Rio Rancho?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can customers order from McDonald's online or through an app?
Customers can order via the McDonald's App available on Apple App Store and Google Play, or through the online order link: https://mcdonalds.smart.link/mjuu1ggdi.
Where is McDonald's located in Rio Rancho?
The McDonald's is located at 1390 Rio Rancho Blvd, Rio Rancho, NM, 87124, USA.
Are there any nearby coffee shops near McDonald's in Rio Rancho?
Nearby coffee shops include 'Lattes in Rio,' a cafe and smoothie juice bar, perfect for grabbing a coffee before or after your meal at McDonald's.
What other fast food or burger restaurants are close to this McDonald's?
Nearby burger and fast food restaurants include another McDonald's location and Blake's Lotaburger, offering alternative dining options close by.
Are there any useful nearby services around McDonald's that customers might find helpful?
Yes, nearby useful services include The UPS Store for printing and shipping needs, Metro by T-Mobile mobile phone store, and Dollar Tree for discount shopping.