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McDonald's

3.6
(1428 reviews)

Business Details

1390 Rio Rancho Blvd, Rio Rancho, NM
87124, United States
(505) 892-3800
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1390 Rio Rancho Blvd, Rio Rancho, NM
87124, United States

Hours

Reviews

3.6
1,428 reviews
5 stars
549
4 stars
300
3 stars
230
2 stars
97
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and unresolved complaints.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and food served cold.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported dirty tables and areas, indicating inconsistency.

Mobile Orders

Many customers experienced delays and issues with mobile orders, often being forgotten or receiving incorrect items.

Pricing Concerns

Several reviews mentioned dissatisfaction with rising prices and perceived value for money.
  • SL
    S L
    4 days ago
    1.0
    Order cookies on app and it took them 20 minutes to bring them out and they weren't even warm. That long for not warming them up! What a waste of time!
  • TM
    Tammara Morales
    Feb 25, 2026
    1.0
    They’re never kind here AND they can never fill the drinks even close to the rim of the cup. This is how it looks every time I have gone. My kids get a few sips of their drinks and they’re gone. How hard is it to fill up a cup!?!
  • AR
    Armani and Melody Russell
    Feb 24, 2026
    1.0
    I always seem to have issues at McDonald’s. Either they forget to include my barbecue sauce and give me an attitude when I ask for it, or I request no bun on my Big Mac and it still comes with one.
  • JS
    J A S
    Jan 29, 2026
    1.0
    Bacon burnt on bacon biscuit, ordered sugar free latte, got plain black coffee, can't call them and cannot get help on McDonald's app.
  • DJ
    Daniel Jason
    Jan 20, 2026
    4.0
    정말 깨끗하고, 한국에서는 볼 수 없었던 놀이터가 매장 안에 있어서 정말 좋아요! 감사합니다.

Frequently Asked Questions About McDonald's

What are the main hours of operation at McDonald's in Rio Rancho?

McDonald's in Rio Rancho is open 24 hours every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available Monday to Thursday from 6:00 AM to 10:30 PM, Friday and Saturday from 5:30 AM to 11:00 PM, and Sunday from 5:30 AM to 10:30 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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