McDonald's

3.6
1422 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1390 Rio Rancho Blvd, Rio Rancho, NM
87124, United States

Hours

Reviews

3.6
1,422 reviews
5 stars
548
4 stars
299
3 stars
230
2 stars
97
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including poor communication and handling of orders.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders, missing items, and food served cold.

Cleanliness

While some customers noted cleanliness, others mentioned dirty tables and areas, indicating inconsistency in maintenance.

Mobile Ordering Issues

Several customers experienced problems with mobile orders, including long wait times and orders not being ready.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money.
  • DR
    Dellen rEED
    Dec 18, 2025
    5.0
    I been coming here since I was a kid I've eaten at McDonald's and when I need them in a pinch, they're there. Chicken wraps are what I go there for now , if I need a fast meal
  • FW
    Floyd Wilson
    Dec 7, 2025
    1.0
    They now want 225 for one hamburger no more McDonalds for me
  • KT
    Kat Taylor
    Nov 21, 2025
    1.0
    Rude employees. Accidentally placed order for inside and they couldnt just grab the bag and hand it to me through drive through. Made me get out after expressing recent knee injury. This mcdonalds always has the rudest employees. Do better. It really isnt that hard to grab a bag thats already next to the drive thru counter...
  • CS
    Christina Salas
    Nov 11, 2025
    1.0
    I placed on online order to pick up through the drive thru. I ordered a QPC without pickles and salt & add lettuce n tomato, small fry and large coke however I was given someone else’s burger. Photos are included!! I’m not very happy.
  • JC
    Joseph Chevere
    Nov 1, 2025
    1.0
    Me and my wife went pick up a mobile order. At the pay window, we asked if we could order a big side of pickles, like a kids cup worth. The employee said he would ask, and when he came back, he said he could grant our request. However, when we went to the pick up window, what looked to be the store manager came and was extremely rude and gave us so much grief for the pickles. She snatched the cup from the employees hand and shook it and got mad at us and said, "Nuh uh, that's too much. You can't order that many pickles." We told her we asked and said it was okay and she responded with "I'll give it to you this time, but you can't do that next time. That's too much money." It was so ridiculous since we paid for them and were upfront about our request and they said it was okay. Also, they don't pay that much for those pickles. We were surprised how rude this manager was and how she got so upset and it made us feel so uncomfortable and shamed us for a minor request that we made.

Frequently Asked Questions About McDonald's

What are the main hours of operation at McDonald's in Rio Rancho?

McDonald's in Rio Rancho is open 24 hours every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available Monday to Thursday from 6:00 AM to 10:30 PM, Friday and Saturday from 5:30 AM to 11:00 PM, and Sunday from 5:30 AM to 10:30 PM.