Five Guys

4.2
916 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1121 Unser Blvd. in Rio Rancho is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1121 Unser Blvd., Rio Rancho, NM
87124, United States

Hours

Reviews

4.2
916 reviews
5 stars
530
4 stars
204
3 stars
76
2 stars
36
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While many praised the burgers and fries, there were complaints about food being overpriced and occasionally undercooked or not meeting expectations.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, with many customers appreciating the well-maintained environment.

Pricing Concerns

A significant number of reviews mentioned that the prices are too high for the quality of food received, leading to dissatisfaction.

Staff Friendliness

Despite service issues, many customers noted that the staff were friendly and attentive.
  • S6
    Store 6690
    Dec 17, 2025
    3.0
    The last several times I went there the restaurant smelled terrible. Someone needs to fill the floor drains with water or pump a grease trap or something. I was going there weekly up until this smell occurred and now I can’t go back. Can you please do something about this I would really like to go back for my weekly visit. The staff always takes care of us with allergies and it makes me sad to have to post this review but hopefully it helps.
  • AG
    Alecks Garcia
    Dec 12, 2025
    1.0
    This place is awful time and time again. We’ve given multiple tries hoping for something different, but nope. Everyone online order I’ve placed is swalways 20-30mins behind AFTER my “order ready” time, multiple times. They’ve given out my order to other people without double checking what that person ordered and continue to get one of my items wrong every time I’ve order. This place needs an overhaul with new management and possibly owner. DON’T WASTE YOUR TIME.
  • HG
    Heather Gordy
    Nov 28, 2025
    5.0
    They’re always so friendly! You’re greeted right as you walk in, and the food is delish! So excited to get my Candy Cane Crunch shake! Wait all year for this seasonal delight!
  • DR
    Darin Reese
    Nov 10, 2025
    5.0
    This location is always really solid. Great food, great service. Bets burgers around.
  • GC
    Greg Cook
    Oct 28, 2025
    3.0
    Decent burgers and fries but nothing special. WAY overpriced. Slow service as well.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.