Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1121 Unser Blvd. in Rio Rancho is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Multiple customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
While many praised the burgers and fries, there were complaints about food being overpriced and occasionally undercooked or not meeting expectations.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, with many customers appreciating the well-maintained environment.
Pricing Concerns
A significant number of reviews mentioned that the prices are too high for the quality of food received, leading to dissatisfaction.
Staff Friendliness
Despite service issues, many customers noted that the staff were friendly and attentive.
S6
Store 6690
Dec 17, 2025
3.0
The last several times I went there the restaurant smelled terrible. Someone needs to fill the floor drains with water or pump a grease trap or something. I was going there weekly up until this smell occurred and now I can’t go back. Can you please do something about this I would really like to go back for my weekly visit. The staff always takes care of us with allergies and it makes me sad to have to post this review but hopefully it helps.
AG
Alecks Garcia
Dec 12, 2025
1.0
This place is awful time and time again. We’ve given multiple tries hoping for something different, but nope. Everyone online order I’ve placed is swalways 20-30mins behind AFTER my “order ready” time, multiple times. They’ve given out my order to other people without double checking what that person ordered and continue to get one of my items wrong every time I’ve order. This place needs an overhaul with new management and possibly owner. DON’T WASTE YOUR TIME.
HG
Heather Gordy
Nov 28, 2025
5.0
They’re always so friendly! You’re greeted right as you walk in, and the food is delish! So excited to get my Candy Cane Crunch shake! Wait all year for this seasonal delight!
DR
Darin Reese
Nov 10, 2025
5.0
This location is always really solid. Great food, great service. Bets burgers around.
GC
Greg Cook
Oct 28, 2025
3.0
Decent burgers and fries but nothing special. WAY overpriced. Slow service as well.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Rio Rancho accept reservations?
No, Five Guys at 1121 Unser Blvd. does not accept reservations.
What are the operating hours for the Five Guys location in Rio Rancho?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in Rio Rancho offer delivery and pickup options?
Yes, they offer in-store pickup and delivery services every day from 11:00 AM to 9:30 PM.
Can I customize my burger and milkshake at Five Guys Rio Rancho?
Yes, you can choose from over 250,000 burger combinations and 1,000+ milkshake varieties to satisfy your cravings.
What payment methods are accepted at Five Guys in Rio Rancho?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is the Five Guys Rio Rancho location wheelchair accessible?
Yes, this location has wheelchair accessible entrances, parking, seating, and restrooms.
Does Five Guys in Rio Rancho have an app for ordering or viewing the menu?
Yes, you can use the Five Guys app available on iOS and Android to view the menu and place orders.
What nearby dining options are available close to Five Guys in Rio Rancho?
Nearby restaurants include Jersey Mike's Subs, Sushi King, O Sushi, Papa Murphy's Take 'N' Bake Pizza, Del Taco, Chick-fil-A, It's Just Wings, Chili's Grill & Bar, and Sanchez Tacos.
Are there any entertainment or leisure spots nearby Five Guys in Rio Rancho?
Yes, Premier Cinemas is nearby for movies, and Vivify Hot Yoga studio is available for fitness enthusiasts.
What local services can I find near Five Guys Rio Rancho while visiting?
You can access financial services at Mariner Finance, beauty treatments at Supercuts and Nails Maxx, as well as health services like Southwest Dental and Cosmetic & Natural Dentistry nearby.