Dutch Bros Coffee

4.5
928 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
1440 Rio Rancho Blvd, Rio Rancho, NM
87124, United States

Hours

Reviews

4.5
928 reviews
5 stars
718
4 stars
96
3 stars
46
2 stars
24
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and attentive service from staff, with many mentioning specific employees who provided exceptional experiences.

Drink Quality

While many reviews highlighted the delicious drinks, there were some complaints about incorrect orders and inconsistent drink quality.

Speed of Service

Customers appreciated the quick service during busy times, although some noted longer wait times during certain shifts.

Atmosphere

The atmosphere was generally described as upbeat and welcoming, though a few customers mentioned issues with staff behavior affecting their experience.
  • RL
    Ryan De La Luz
    Dec 30, 2025
    4.0
    Very quick, I was impressed considering how busy they seem to get. Friendly enough employees, and good coffee. I liked it. Not much parking, but most people go through the drive thru anyway, so I don't see that as being much of an issue. I would certainly come back.
  • CB
    Clifford Barney
    Dec 23, 2025
    5.0
    The crew at this DB are awesome they always treat us very well. Thanks
  • IP
    Isaiah Padilla
    Dec 15, 2025
    5.0
    Absolutely amazing service. Very nice people.
  • SS
    Samuel
    Dec 14, 2025
    5.0
    I go every week to this Dutch Bros and I can for sure say that this is the best one in New Mexico. I’ve been to all of the other ones and this one never fails me. From having some of the most friendliest employees like Ashlee and E, to making the drinks exactly how I want and on top of that they’re very quick and professional! So I would definitely recommend going to this location!
  • LR
    Lala Rose
    Dec 13, 2025
    1.0
    I stopped in to get a drink today because a friend said they were there and they wanted to purchase me something. When I stopped by, I witnessed two different customers whose card had declined because of the machine one customer caught it on their own and was able to pay for the drink before walking away, but there was another man there that we were with that had been waiting for his drink for quite some time, and when he realized they were behind the counter, he went and let them know those were his. There were two very caddy women behind the counter that all the customers could hear outside while they were talking about the customer. It made it very uncomfortable, trying to see how the staff belittled the customer. There was one shift lead manager that was able to defuse the situation and talked to our friend with some class, but as far as the mannerism and treatment from the other employees I thought it was insane. Especially considering the guy had been waiting for quite some time and was never even notified that his drinks weren’t paid for. Anytime I’ve worked in retail. I’ve been told to let the customer know that the part decline before making their drink. They made him pay again for the drinks. He said he’d already paid for it because they said that they made them anyway, and he still needed to pay again. The coffee is good. It’s unfortunate that this is how their employees treat customers but I’m glad I was here to see this altercation because I’m here quite a bit. But I go through the drive-through so maybe that’s why I don’t see as many customer employee interactions. Of course the drinks are great, they’d be fired if they messed up drinks as calculated and measured as they are.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!