Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
2116 Southern Blvd SE, Rio Rancho, NM
87124-3728, United States
Hours
Reviews
4.0
1,120 reviews
5 stars
611
4 stars
247
3 stars
93
2 stars
42
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported inconsistent food quality, with complaints about melted ice cream, old or reheated food, and unsatisfactory meal preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and a general lack of cleanliness in the dining area.
Positive Experiences
Despite the issues, some customers praised specific staff members for their excellent service and highlighted enjoyable food items like Blizzards and banana splits.
Operational Concerns
Customers expressed frustration over operational inefficiencies, such as staff standing around during busy times and issues with order accuracy.
- JCJudy ConnellOct 23, 20255.0My husband took me for my bday. I explained to Annabelle that I wanted a hot fudge brownie delight which is not offered anymore and she made it absolutely perfect! We will be back!
- STScott TillerOct 20, 20251.0Came in to pick up an order. The girl working the counter was more worried about asking other employees to cover her shift so she can go home. It stinks so bad in this location. It does not make you want to get any food from it at all.
- AMAngela MeyerOct 2, 20255.0This dairy queen is always very quick at the drivethru and the blizzards come out perfect with lots of candy pieces. The service is very nice. Always like coming here.
- AKAriana KnightOct 1, 20254.0Chicken combo was the hit and the sundaes omg but the drinks taste flat and waterd down but overall it's amazing
- DRDellen rEEDSep 22, 20252.0I don't go there Often but I Wanted ice cream so I went to the drI've thru I saw they had chili dogs. So I ordered one. It was disgusting the chili on the top of that dog was old hard. I went there around 7 o'clock on a Sunday night. But it was horrible it was very disappointing. The only thing I'll ever get there again as ice cream. They should have thrown that stuff away.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Rio Rancho?
Dairy Queen Grill & Chill is open Monday through Thursday from 11:00 AM to 9:00 PM, and Friday through Sunday from 11:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Rio Rancho open on major holidays?
The location is closed on November 27, December 24, 25, 31, and January 1. It is open on October 31 from 11:00 AM to 7:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They serve classic fast-food items including burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and cake options such as ice cream cakes.
Is the Dairy Queen Grill & Chill in Rio Rancho family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, has high chairs, outdoor seating, indoor seating, restrooms, wheelchair accessibility, and drive-thru service.
Can I place an order online or use a mobile app for Dairy Queen in Rio Rancho?
Yes, you can order online for pickup through their website and download their app for exclusive mobile deals and rewards.
Where is Dairy Queen Grill & Chill located in Rio Rancho?
It is located at 2116 Southern Blvd SE, Rio Rancho, NM 87124-3728, USA.
What nearby places could I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby, you can visit Rio Rancho Meats if you're interested in specialty meats, or stop by Scooter's Coffee for a coffee break. For grocery or home improvement needs, Rio Rancho True Value and True Value hardware stores are close by.
Are there automotive service locations near Dairy Queen in Rio Rancho if I need car assistance?
Yes, nearby you have AutoZone, O'Reilly Auto Parts, and Firestone Complete Auto Care for automotive parts and repair services.
What local dining options are near Dairy Queen Grill & Chill besides fast food?
Close to Dairy Queen, you can find No Te Rajes, a Mexican restaurant and food truck, as well as Slate Street Billiards Bar and Grille and Best Lee's, which offer American and Asian dining options.
How can Dairy Queen customers benefit from nearby retail and service providers in Rio Rancho?
Customers can conveniently combine visits with nearby retail stores like Rio Rancho True Value for home improvement, propane exchange at Blue Rhino, financial services like InstaLoan and TitleMax, or even get a haircut at Randy's Barber Shop & Salon.