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Arby's

3.4
(978 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3351 Southern Blvd, Rio Rancho, NM
87124, United States

Hours

Reviews

3.4
978 reviews
5 stars
323
4 stars
222
3 stars
150
2 stars
79
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and inattentive staff, leading to frustration.

Food Quality

Mixed reviews on food quality; while some enjoyed the meals, others complained about cold, overcooked, or improperly prepared items.

Staff Friendliness

Some customers praised the friendly and helpful staff, while others experienced rudeness and lack of attentiveness.

Cleanliness and Maintenance

Several reviews highlighted cleanliness issues and poor maintenance of the dining area, including broken furniture and unpleasant odors.

Value for Money

Customers noted that while some meals were considered a good deal, others felt the prices were too high for the quality received.
  • MO
    Moddedbeardedguy Original
    2 days ago
    2.0
    Manager rather walk around and talk to people and refill napkins that didn't need to be refilled why Have a line at the drive through then.They make the person who's actually working and interrupt them helping take a order to go fill a small soda out the back instead of doing there self when the store is busy
  • RM
    Ron Morrell
    6 days ago
    5.0
    Horsey sauce one sandwich, French Dip on another. Life doesn't get any better.
  • HB
    Hunter Bohannon
    Feb 18, 2026
    5.0
    Awesome place the two times I've been! Both visits were through the drive thru. The staff took the order quickly, and I received it quickly as well. The crispy fish sandwich is truly amazing and the 2 for $7 deal is amazing! Great experience! Loved the food and the service!
  • SM
    San Man
    Feb 15, 2026
    3.0
    King Hawaiian fish deluxe is okay. They need like a tartar sauce for that sandwich like the filet-O-Fish makes it taste much better. The apple pie shake was okay. not too much apple pie mixed in if at all. If there was a slice of apple pie mixed in maybe it should be a little thicker and not blended so well. Tasted mainly just flavoring mixed in with the shake.
  • NT
    Norma M Thompson
    Jan 22, 2026
    1.0
    The guy that took our order chatted with the car in front of us for a few minutes, we get our order and my sandwich was smashed. We then waited for 20 minutes for our drinks after getting his attention. He never bothered to come ask why we were still sitting there. Then when he handed the drinks the lid wasn’t on correctly and he spilled coke on my husband.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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