McDonald's

3.4
3351 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
542 Clayton Rd, Raton, NM
87740, United States

Hours

Reviews

3.4
3,351 reviews
5 stars
1,112
4 stars
746
3 stars
602
2 stars
284
1 star
607

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, including filthy tables, overflowing trash, and unsanitary bathrooms.

Service Speed

Customers frequently complained about slow service, long wait times, and incorrect orders, particularly during busy hours.

Food Quality

Several reviews noted that the food was often cold, stale, or not prepared correctly, leading to dissatisfaction.

Customer Service

There were numerous reports of rude or inattentive staff, with some customers feeling ignored or treated poorly.

Busy Location

The restaurant is often described as very busy, which seems to contribute to the service and cleanliness issues.
  • JN
    Jake Neufeld
    5 days ago
    1.0
    Says open till midnight but doors were locked at 1120
  • RB
    Roger Brown
    Nov 16, 2025
    1.0
    Get new staffs! We waited at the drive through 5 minutes. We pulled forward and saw all the workers just standing around.
  • MM
    Marina
    Nov 16, 2025
    1.0
    Waited 5 minutes no answered on the intercom parked in the drive thru waiting stall and walked and employee was saying out loud they were going to call the cops just be caused we parked in drive thru stall to walk in and order when we made employee aware we are in here to order all they said is oh, they didn't apologize for the loud comment or for not responding on the intercom mc Donald's needs to better especially when serving of food is high price and not fresh
  • RM
    Rose Magner
    Nov 10, 2025
    1.0
    Eh. Kinda mid cliche. Bring back breakfast all day
  • MD
    Mikayla Dows
    Nov 6, 2025
    1.0
    It was late last night and the only thing open when we were returning to our hotel was McDonald’s. I ordered a double cheeseburger with extra pickles. I received a single patty with not even one single pickle, smushed at the bottom of the bag, and oozing way too much ketchup I had to wipe it off. This morning on our way out of town we got breakfast. We ordered ahead and still had to wait almost 20 mins. By the time we got our food I open my SAUSAGE McMuffin to find there is in fact NO sausage, only egg and cheese on a burnt hard English muffin.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's drive-thru at 542 Clayton Rd, Raton, NM?

The McDonald's drive-thru is open daily from 5:00 AM to midnight.

Is the McDonald's at 542 Clayton Rd open for dine-in service?

This location does not list dine-in hours; however, the drive-thru is open daily, and curbside pickup is available.