Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1001 W. 1st in Portales. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported issues with rude or inattentive staff, leading to long wait times and poor service experiences.
Food Quality
Many reviews highlighted problems with food preparation, including burnt items, incorrect orders, and unsanitary conditions.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
Positive Experiences
Despite the negative feedback, several customers praised friendly staff and quick service during their visits.
Order Accuracy
Numerous customers experienced issues with order accuracy, often receiving incorrect items or missing components.
JM
jere miah
4 days ago
1.0
This is like the 5th time i’ve asked for my food a certain way and they assure they’ll do it but never do.
IR
Isabel Rodriguez
Nov 5, 2025
1.0
I got me two tacos and one order of nacho Bell grande. Well, whoever packed them didn’t put the lid on right and when I went to go pick nachos up, they all spilled into the bag.! I don’t know they all look a Little suspicious to me I don’t know if they wash their hands when they cook or serve. I give the store a zero I had to unfortunately pick one, but a zero is what they deserve will definitely never be back. I would not feed this to myself again or my family.
VG
Victor Guerrero
Oct 30, 2025
2.0
This place would be good if they hire some employees who gave a care about service. Didn't know how to make food and when told they wanted to charge for extra. Also had vulgar music blasting loud. Just bad employees more than taco bell it self. Hopefully not there long.
CP
Chad Peters
Oct 27, 2025
1.0
Very horrible experience staff is rude and disrespectful they let stand up front for at least 5 minutes before someone helps you they are not friendly
MC
Mitchell Clark
Oct 11, 2025
1.0
I’ve been to some sketchy Taco Bell’s in my life, but this was the most disgusting experience ever. Guy at the window had dirt covering his hands and held my drink for roughly 2 minutes while talking to his coworkers about heroin before he finally handed me my drink so slowly with such awkward eye contact that I felt like I was in a prank video. Once I opened the food, I found a wad of spit on the top of my Crunchwrap.
What are the drive-through hours for Taco Bell in Portales?
The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:30 AM on Friday and Saturday. On Saturday and Sunday, it opens an hour earlier at 8:00 AM.
Where is Taco Bell located in Portales?
Taco Bell is located at 1001 W. 1st, Portales, NM 88130, United States.
What types of payment does Taco Bell accept?
Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Can I order online or via a mobile app at this Taco Bell?
Yes, you can order ahead online or on the mobile app for pick up or delivery at the restaurant.
Does this Taco Bell serve breakfast and vegetarian options?
Yes, this location serves breakfast and offers vegetarian menu options.
What brands of drinks are available at Taco Bell in Portales?
The drink brands available include Starburst, Airheads, MTN Dew, Pepsi, Sierra Mist, Mountain Dew, Dr Pepper, Lipton, and Brisk.
Are there other dining options near Taco Bell at 1001 W. 1st?
Nearby dining options include McDonald's, Subway, Something Different Grill, Simple Simon's Pizza, Tacos Don Victor, Coach J’s BBQ Shack, Runnerz Cantina, and Dawg House. These provide a variety of fast food, Mexican, barbecue, pizza, and pub choices.
What services are available nearby that might be useful to customers visiting Taco Bell?
Nearby services include Cricket Wireless Authorized Retailer for mobile needs, Soapy Springs Car Wash for vehicle cleaning, M and M Laundry and Happy Wash Laundry for laundry services, and multiple Bitcoin ATMs and Western Union for financial transactions.
Are there any nearby beauty and grooming salons to visit before or after dining at Taco Bell?
Yes, nearby beauty and grooming options include My Lyn Nail Salon, Sylvia's Beauty Salon, Raigan's Hair & Nails, Creative Images, and Halee Esthetics for various salon and spa services.