Taco Bell

4.0
390 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1001 W. 1st in Portales. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1001 W. 1st, Portales, NM
88130, United States

Hours

Reviews

4.0
390 reviews
5 stars
187
4 stars
85
3 stars
66
2 stars
19
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with rude or inattentive staff, leading to long wait times and poor service experiences.

Food Quality

Many reviews highlighted problems with food preparation, including burnt items, incorrect orders, and unsanitary conditions.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.

Positive Experiences

Despite the negative feedback, several customers praised friendly staff and quick service during their visits.

Order Accuracy

Numerous customers experienced issues with order accuracy, often receiving incorrect items or missing components.
  • JM
    jere miah
    4 days ago
    1.0
    This is like the 5th time i’ve asked for my food a certain way and they assure they’ll do it but never do.
  • IR
    Isabel Rodriguez
    Nov 5, 2025
    1.0
    I got me two tacos and one order of nacho Bell grande. Well, whoever packed them didn’t put the lid on right and when I went to go pick nachos up, they all spilled into the bag.! I don’t know they all look a Little suspicious to me I don’t know if they wash their hands when they cook or serve. I give the store a zero I had to unfortunately pick one, but a zero is what they deserve will definitely never be back. I would not feed this to myself again or my family.
  • VG
    Victor Guerrero
    Oct 30, 2025
    2.0
    This place would be good if they hire some employees who gave a care about service. Didn't know how to make food and when told they wanted to charge for extra. Also had vulgar music blasting loud. Just bad employees more than taco bell it self. Hopefully not there long.
  • CP
    Chad Peters
    Oct 27, 2025
    1.0
    Very horrible experience staff is rude and disrespectful they let stand up front for at least 5 minutes before someone helps you they are not friendly
  • MC
    Mitchell Clark
    Oct 11, 2025
    1.0
    I’ve been to some sketchy Taco Bell’s in my life, but this was the most disgusting experience ever. Guy at the window had dirt covering his hands and held my drink for roughly 2 minutes while talking to his coworkers about heroin before he finally handed me my drink so slowly with such awkward eye contact that I felt like I was in a prank video. Once I opened the food, I found a wad of spit on the top of my Crunchwrap.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell in Portales?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:30 AM on Friday and Saturday. On Saturday and Sunday, it opens an hour earlier at 8:00 AM.

Where is Taco Bell located in Portales?

Taco Bell is located at 1001 W. 1st, Portales, NM 88130, United States.