Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Portales Subway® Restaurant at 815 W 2nd St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported rude and unhelpful staff, with several instances of feeling rushed or ignored.
Food Quality
There were numerous complaints about the food being poorly made, incorrect orders, and high prices relative to quality.
Cleanliness
Several reviews mentioned unclean conditions in the restaurant, including dirty tables and unsanitary food handling.
Pricing
Customers frequently noted that prices were too high for the quality of food received, with some expressing frustration over coupon restrictions.
Mixed Experiences
While some customers had positive experiences with friendly service and good food, these were overshadowed by the negative feedback.
AV
Amy Verder
Nov 5, 2025
3.0
Clearly there is no longer a real sub it's all bread and Mayo.
MP
Madelyn Powell
Sep 9, 2025
1.0
Everytime you DoorDash from here it will be wrong. It’s like they do it on purpose. Your sandwich won’t be toasted, and the fillings will be what they want. If you’re lucky you’ll get the right bread. And when you go in, in person, they’re rude and most the time obviously have just smoked. Poor service, even poorer food. Literally drive to the town over if you want subway, it’s not worth it to eat it here.
JA
Jo Allison
Jul 3, 2022
1.0
Horrible customer service. Rude. We will not be back.