Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Portales? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 515 W 1st ST .
Feedback on customer service is mixed; while some customers praised friendly staff and quick service, others reported rude interactions and issues with order accuracy.
Food Quality
The quality of food is generally well-received, with many customers enjoying the pizza and wings, though there are complaints about cold or poorly prepared items.
Order Accuracy
There are frequent mentions of order inaccuracies, including missing items and incorrect orders, leading to customer dissatisfaction.
Cleanliness
Some reviews noted cleanliness issues at the location, with suggestions for improvement in the overall appearance of the establishment.
Convenience
Customers appreciate the convenience of online ordering and drive-thru pickup, although some experienced difficulties with the app.
CW
Chuck wolf
4 days ago
5.0
Good pizzia served hot and on time.
TA
Travis Acton
Nov 14, 2025
1.0
Got an alert of a fraudulent order from my account going to this store. Called and talked to them before the person had the opportunity to pick it up. Not expecting poor worker to jump on front of a train or anything over a dumb pizza but since Dominos as a whole decided to not do anything about it despite multiple customer service emails, this store gets to share the love of my disappointment with a 1 star review.
SR
South West Ridin
Oct 14, 2025
5.0
Chelsie, i hope thats how you spell it. She was very friendly. She asked us all the right questions. Shout out to Chelsie. The 505/575 pizza was great! pep green chile mushrooms. I order from here often. its nice to see her at the window. We had carry out.
Regards
Christopher
AE
Adriana Erb
Aug 29, 2025
1.0
EDIT: Month later and still never got a response to my email. No refund. Nothing. Don't bother
We had the worst experience ever. We just moved in from out of state. Tired, sweaty, in need of showers yet so hungry, we order the classic move in special: pizza.
App tells us order is ready, we drive there and we are told at the window *it'll be 7 more minutes*
Okay well why did your app say it was ready? Regardless we pull forward and wait. And wait. And wait. And wait. And wait. 45 minutes go by finally my partner goes inside and they say "oh here's your order" no "we are so sorry we forgot about you". Nope. It was old. 35 minutes it has been sitting in the warmer. Well "warmer". There's more warmth in a ice cube. All he does is go "well I can remake it but it'll be a while"
Sorry we are tired. Hungry. We want to eat and go to bed for all day of unpacking. Get home and it's cold pizza. And didn't have the extra cheese we paid for. Cold pasta. Brownies were cold but those are whatever. And cold Parmesan bi- oh wait. Also missing our parmesan bites.
Complete waste. Thanks for the "warm welcome" to your city. Granted still warmer than what your "warmer" did to our food. I want my money back.