Dairy Queen Grill & Chill

3.5
308 reviews
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Business Details

169 Casa Blanca Rd, Paraje, NM
87007-1064, United States
(505) 552-7702
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
169 Casa Blanca Rd, Paraje, NM
87007-1064, United States

Hours

Reviews

3.5
308 reviews
5 stars
126
4 stars
65
3 stars
31
2 stars
14
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and slow.

Food Quality

While some customers praised the food quality, particularly the burgers and ice cream, others reported issues with food preparation and incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, impacting their overall experience.

Wait Times

Many reviews mentioned long wait times for orders, both at the counter and drive-thru, often exacerbated by staff shortages.

Management Issues

Customers expressed dissatisfaction with management's handling of complaints and staff behavior, indicating a lack of effective oversight.
  • KO
    Kris Ochoa
    2 days ago
    1.0
    I’m a local. I don’t know whats happening to this location or if supervision just stopped caring but the food is always poorly made and the staff are slow and lazy and have the worst attitude. I placed an online order and 20 mins later I walk in, all the staff are standing around joking with eachother. When I asked for my order they didn’t even know it was placed online and didn’t start making it till it was asked for. Then the nerve to have an attitude giving it to me. This staff should be ashamed. What is the regional manager doing?
  • BL
    Brian Larson
    Sep 1, 2025
    2.0
    Thanks for making me wait 10 minutes for 2 cold original doubles. Lot of people standing around looking confused. Could not even make an effort with microwave. Wife threw hers out, I was hungry or I would have too.
  • TD
    Teji Dhillon
    Aug 22, 2025
    1.0
    To bad food and food quantity low nd price too high bad service
  • JS
    Jon Smite
    Aug 8, 2025
    5.0
    The hamburger and cheeseburger are just great, to be honest, neither McDonald's nor anything like it can compare, just try it and you'll understand! Great job, it's a shame that it's just a passing stop, but it's worth it🔥🔥🔥
  • AB
    Alexsei Bor
    Aug 8, 2025
    5.0
    Гамбургер и Чизбургер просто супер, если честно ни Макдональдсе ни подобное и рядом не стояли, просто попробуй и сам всё поймёшь,! Супер так держать,жаль что проездом, но прейдется заезжать, оно этого стоило
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Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food does Dairy Queen Grill & Chill in Paraje, NM offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of its fast-food menu.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open daily from 9:00 AM to 10:00 PM.