Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Los Lunas, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1543 Main Southwest for the ultimate SONIC experience!
Location
Hours
Reviews
3.4
1,559 reviews
5 stars
555
4 stars
320
3 stars
233
2 stars
107
1 star
344
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times for their orders, often exceeding 30 minutes, even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.
Customer Service
Numerous customers expressed dissatisfaction with the attitude and professionalism of the staff, describing them as rude and unhelpful.
Food Quality
Several reviews mentioned that the food was often cold, poorly prepared, or not as expected, leading to disappointment.
- DADom AJan 4, 20261.0Constantly, have item out of stock and when you place an order online, the try to not give a refund when they can’t fulfill the order. Order a blast for over 5 dollars and they said they were out and tried to give me a cash refund of a dollar and change and advised that’s all they could do. The finally agreed to void the order and refund the full order amount. Last time this happened they said they refunded my card and not till a week later that I realized I didn’t get refunded and kept the refund receipt. They put the refund as cash but didn’t give me cash. Therefore they pocketed my refund. Filed a dispute with my bank and got my money back. Definitely need a change of management at this location.
- XKXander Duran (Just Ken)Dec 30, 20251.0Missing food, wrong order. I was unbelievably sad that my burger was not the one I ordered and the chicken tenders I ordered did not arrive, I didn't spend $60 to to get this depressing result, I would not recommend
- JBJames BehrendDec 28, 20251.0Went there to get ice cream and was told they were not doing stall orders. Okay so I went and spent 20 minutes sitting in the drive thru. Get to the order box just to have the employee tell me they are not doing ice cream tonight. Not that the equipment is down. They are just not doing ice cream. Terrible customer service and I will not be back to this sonic ever again!
- TSTracy ScottDec 7, 20251.0Every time we order a shake they take over 30 minutes to get our order to us. We will watch and see cars that came after us get food and drinks. This is completely irresponsible behavior toward their customers.
- JJJasmineDec 5, 20251.0I ordered a strawberry shake with extra strawberry they never gave me extra strawberries and also charged me and then I also had ordered a Reese’s blast and they tried to give me and Oreo shake they took it back and gave me this instead it wasn’t even Reese’s it had peanuts and Carmel cups the people had barely even filled up the shake and blast even though we ordered a large so I’d never again go here and the customer service was horrible they completely ignored me when I tried to get them to fix it they didn’t even know how to mix them or know who’s or was whose