McDonald's

3.7
598 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1720 Main Street NW, Los Lunas, NM
87031, United States

Hours

Reviews

3.7
598 reviews
5 stars
259
4 stars
128
3 stars
78
2 stars
34
1 star
99

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly in the drive-thru.

Customer Service

Feedback indicates a mix of experiences, with some praising friendly staff while others reported rudeness and poor service.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold or undercooked items, particularly fries.

Cleanliness

Some customers appreciated the cleanliness of the location, while others noted issues with food preparation and service.

Management Issues

There were multiple complaints regarding management and staff treatment, suggesting a need for better training and oversight.
  • JB
    J Bucky
    Oct 6, 2025
    1.0
    Always messing orders thru the drive thru and on line orders. How hard is it to get an order correct?
  • TB
    Todd Brogowski
    Sep 26, 2025
    3.0
    The manager called the cops on two young females who were peacefully eating, not disturbing anyone. The overload of Christian music is unpleasant. I’m here to eat, not be proselytized to. The food is fine. Luke warm fries but a fresh burger.
  • JH
    Jamison Hodges
    Aug 25, 2025
    5.0
    Have had issues with this location in the past but they’ve been on it recently- no mistakes, fresh food, and good service. The app makes ordering even simpler.
  • HR
    Hubb ronald
    Aug 22, 2025
    3.0
    It is McDonald's that usually employ teenagers. What more can you say
  • WW
    WhimsicalMe
    Jul 14, 2025
    3.0
    I was going to give this location 5 stars but they were playing Christian music, which I don't appreciate. Made my appetite go away. Play music that appeals to all.

Frequently Asked Questions About McDonald's

What are the opening hours for dine-in service at McDonald's in Los Lunas?

McDonald's in Los Lunas is open for dine-in from 6:00 AM to 10:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru at McDonald's Los Lunas operates daily from 5:00 AM until midnight.