Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported unsanitary conditions, including food on the floors and sightings of roaches.
Service Quality
Service was frequently criticized for being slow, rude, and unhelpful, with many customers experiencing incorrect orders.
Food Quality
While some customers enjoyed the food, many reported issues with cold or stale items, and incorrect orders were a common complaint.
Staff Attitude
Several reviews highlighted rude or indifferent staff, particularly in the drive-thru and during in-store interactions.
Wait Times
Customers consistently noted long wait times for food, both in-store and through the drive-thru, often exceeding reasonable expectations.
VR
Valerie Riggs
Nov 11, 2025
5.0
They are always nice people working there
GW
George Washington
Nov 3, 2025
1.0
It seemed very closed and dark.
At 10 o'clock at night. I wanted a hot chocolate but what I got was like hot water only and I ran out of gas in the drive through cause it took so long. How about it? 15 minutes from when I was just ordering at the sign and coming around the corner to pay and then wait for my one.Item I ran out of gas right there.
.. Luckily I have some gas in the gas.Can but I have to drive around again to try to get a different cup of hot chocolate.That tasted like chocolate.
.. I had\nTo turn my motor off several times trying to get to the drive through.And I was the only one in the drive through that they were so slow.
Other cars even came and laughed because they were too slow to order at the beginning.
Then I couldn't wait any longer because I had to rush to walmart before they closed at eleven p m. Well, when I got there at 10:40\nThey had already closed early.
Now I'm stuck here.Sleeping in my car in the walmart parking lot, which isn't really so bad, but even though it is what is it, I didn't plan to stay out all night and leave my pets outside running around, wondering why I never came home..
I drove all the way from Virginia to los Venus. To go to Walmart to get a extra long appliance cord extension.\n For my generator to go through the window to my trailer. I'm plugging the microwave inside.
I drove a long way here and I might as well stay till the morning now because I missed it by whatever fifteen minutes because I was sitting there at mcdonald's i'm gonna go back there and get a hot chocolate.
.... I gotta go get some gas first after midnight.
Hearing this walmart town. The big city I call it.
TR
Teresa Rodriguez
Nov 2, 2025
4.0
Como todas las franquicias de esta clase, es mejor ordenar en la Aplicación y revisar todo de una por que ya no encuentras cajeras disponibles. El baño es con clave por el aumento de desamparados que entraban a usarlo.
DO
Drea Otero
Oct 3, 2025
1.0
This McDonald’s address is the most disgusting I have ever walked in and had to experience while taking my two children to go play in their play area. They had it closed off somebody’s sleeping on the chair, food all on the floors food on the tables absolutely disgusting and unsanitary. I can only imagine if the workers wash their hands when preparing the food never going back there.
JJ
Jenna
Sep 19, 2025
1.0
You guys literally suck so bad everytime I go there’s attitude/wrong order missing items like damn yall just hire anyone ?? Be the last time too I use this location can’t even get a simple $5 meal without shit missing CRAZY
What are the regular operating hours for McDonald's in Los Lunas, NM?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What time does the drive-thru open and close at this McDonald's location?
The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).
Does McDonald's offer delivery service and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 6:00 AM to 10:30 PM.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms using the links provided.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service.
What services does McDonald's provide besides dining in?
McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby dining options to McDonald's in Los Lunas?
Nearby dining options include Church's Texas Chicken, Arby's, Manny's Fine Pastries, and Range Cafe Los Lunas.
Are there any banks close to the McDonald's on 652 Main St NE?
Yes, Bank of Albuquerque and Bank of America are located near this McDonald's.
What recreational and health facilities are near the McDonald's in Los Lunas?
Nearby you can find gyms like jamboo trimming and Curves, as well as health centers such as Care Net Pregnancy Center of Valencia County and Priority STD Testing Los Lunas.