McDonald's

3.3
1925 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
652 Main St NE, Los Lunas, NM
87031, United States

Hours

Reviews

3.3
1,925 reviews
5 stars
594
4 stars
356
3 stars
377
2 stars
197
1 star
401

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including food on the floors and sightings of roaches.

Service Quality

Service was frequently criticized for being slow, rude, and unhelpful, with many customers experiencing incorrect orders.

Food Quality

While some customers enjoyed the food, many reported issues with cold or stale items, and incorrect orders were a common complaint.

Staff Attitude

Several reviews highlighted rude or indifferent staff, particularly in the drive-thru and during in-store interactions.

Wait Times

Customers consistently noted long wait times for food, both in-store and through the drive-thru, often exceeding reasonable expectations.
  • VR
    Valerie Riggs
    Nov 11, 2025
    5.0
    They are always nice people working there
  • GW
    George Washington
    Nov 3, 2025
    1.0
    It seemed very closed and dark. At 10 o'clock at night. I wanted a hot chocolate but what I got was like hot water only and I ran out of gas in the drive through cause it took so long. How about it? 15 minutes from when I was just ordering at the sign and coming around the corner to pay and then wait for my one.Item I ran out of gas right there. .. Luckily I have some gas in the gas.Can but I have to drive around again to try to get a different cup of hot chocolate.That tasted like chocolate. .. I had\nTo turn my motor off several times trying to get to the drive through.And I was the only one in the drive through that they were so slow. Other cars even came and laughed because they were too slow to order at the beginning. Then I couldn't wait any longer because I had to rush to walmart before they closed at eleven p m. Well, when I got there at 10:40\nThey had already closed early. Now I'm stuck here.Sleeping in my car in the walmart parking lot, which isn't really so bad, but even though it is what is it, I didn't plan to stay out all night and leave my pets outside running around, wondering why I never came home.. I drove all the way from Virginia to los Venus. To go to Walmart to get a extra long appliance cord extension.\n For my generator to go through the window to my trailer. I'm plugging the microwave inside. I drove a long way here and I might as well stay till the morning now because I missed it by whatever fifteen minutes because I was sitting there at mcdonald's i'm gonna go back there and get a hot chocolate. .... I gotta go get some gas first after midnight. Hearing this walmart town. The big city I call it.
  • TR
    Teresa Rodriguez
    Nov 2, 2025
    4.0
    Como todas las franquicias de esta clase, es mejor ordenar en la Aplicación y revisar todo de una por que ya no encuentras cajeras disponibles. El baño es con clave por el aumento de desamparados que entraban a usarlo.
  • DO
    Drea Otero
    Oct 3, 2025
    1.0
    This McDonald’s address is the most disgusting I have ever walked in and had to experience while taking my two children to go play in their play area. They had it closed off somebody’s sleeping on the chair, food all on the floors food on the tables absolutely disgusting and unsanitary. I can only imagine if the workers wash their hands when preparing the food never going back there.
  • JJ
    Jenna
    Sep 19, 2025
    1.0
    You guys literally suck so bad everytime I go there’s attitude/wrong order missing items like damn yall just hire anyone ?? Be the last time too I use this location can’t even get a simple $5 meal without shit missing CRAZY

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Los Lunas, NM?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What time does the drive-thru open and close at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).