McDonald's

3.3
1936 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
652 Main St NE, Los Lunas, NM
87031, United States

Hours

Reviews

3.3
1,936 reviews
5 stars
595
4 stars
358
3 stars
378
2 stars
198
1 star
407

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty dining areas and concerns about food safety.

Food Quality

There were numerous complaints about food being cold, improperly prepared, or stale, with some customers expressing dissatisfaction with the overall quality.

Staff Friendliness

While some customers noted friendly staff, many others experienced rudeness and a lack of customer service skills.
  • MC
    Melissa Castillo
    3 days ago
    1.0
    Gross every time I come to this location. Today looks like someone sat on my shriveled up McChicken before putting it in the bag. It was also an old stale bun and dehydrated chicken. Never again.
  • LM
    Lesly Munoz
    Dec 27, 2025
    1.0
    Absolutely disgusting, fries taste raw are not fully cooked whatsoever food was wrong as well as the drinks
  • AF
    Angel Flores
    Dec 26, 2025
    1.0
    waited in the front for 10 minutes before someone came to help me. repeatedly telling me “hold on” you guys need to get more staff. i work fast food as well and customers waiting in the lobby just to order is ridiculous.
  • PC
    Peyton Cordova
    Nov 25, 2025
    1.0
    So I was was waiting for my food that I had already paid for and I asked them if I could get it cuz I was waiting for an hour and the took my receipt and never gave me my food. The workers are rude
  • GW
    George Washington
    Nov 3, 2025
    1.0
    It seemed very closed and dark. At 10 o'clock at night. I wanted a hot chocolate but what I got was like hot water only and I ran out of gas in the drive through cause it took so long. How about it? 15 minutes from when I was just ordering at the sign and coming around the corner to pay and then wait for my one.Item I ran out of gas right there. .. Luckily I have some gas in the gas.Can but I have to drive around again to try to get a different cup of hot chocolate.That tasted like chocolate. .. I had\nTo turn my motor off several times trying to get to the drive through.And I was the only one in the drive through that they were so slow. Other cars even came and laughed because they were too slow to order at the beginning. Then I couldn't wait any longer because I had to rush to walmart before they closed at eleven p m. Well, when I got there at 10:40\nThey had already closed early. Now I'm stuck here.Sleeping in my car in the walmart parking lot, which isn't really so bad, but even though it is what is it, I didn't plan to stay out all night and leave my pets outside running around, wondering why I never came home.. I drove all the way from Virginia to los Venus. To go to Walmart to get a extra long appliance cord extension.\n For my generator to go through the window to my trailer. I'm plugging the microwave inside. I drove a long way here and I might as well stay till the morning now because I missed it by whatever fifteen minutes because I was sitting there at mcdonald's i'm gonna go back there and get a hot chocolate. .... I gotta go get some gas first after midnight. Hearing this walmart town. The big city I call it.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Los Lunas, NM?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What time does the drive-thru open and close at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).