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McDonald's

3.3
(1944 reviews)

Business Details

652 Main St NE, Los Lunas, NM
87031, United States
(505) 865-7370
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
652 Main St NE, Los Lunas, NM
87031, United States

Hours

Reviews

3.3
1,944 reviews
5 stars
597
4 stars
359
3 stars
378
2 stars
199
1 star
411

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Several customers reported issues with food quality, including stale items and food safety concerns.

Order Accuracy

Many customers experienced incorrect orders or missing items, leading to frustration.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Speed of Service

Customers frequently complained about slow service, both in-store and drive-thru, often waiting excessively for their orders.
  • CN
    Cassandra Nevarez
    3 days ago
    1.0
    The teenage kid that does drive through didn’t say the price of our food didn’t give no recipe and there all teenagers like what the heck and they take forever with making the food.
  • DD
    Dustin
    Feb 24, 2026
    1.0
    Had to ask for a wet rag to clean our own table. Then only half our food came out and 15 minutes later the brought one burger of 4 burgers to use literally another 15 minutes and nothing. The works do not care or something the manager was on there phone the whole time. This place was a joke. I'm like it's fast food how hard is your job. Come on
  • SC
    Silent Cow
    Feb 22, 2026
    1.0
    Customer service is terrible and the wait times for a drink is up to 10 minutes that is ridiculous
  • NJ
    Nathaniel Johnson
    Jan 27, 2026
    2.0
    The employees are so high they can't even do their jobs right, Go to any other McDonald's even if you have to drive just a bit further.
  • DP
    Dawna Preston
    Jan 23, 2026
    1.0
    I ordered egg McMuffins and my husband got sick and was burping up rotten eggs for 2 days, he got food poisoning from McDonald's. I did contact mcdonalds and sorry but we can't help you.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Los Lunas, NM?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What time does the drive-thru open and close at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight (12:00 AM).

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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