Sonic Drive-In

3.5
658 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Los Alamos, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1695 Trinity for the ultimate SONIC experience!

Location

Sonic Drive-In
1695 Trinity, Los Alamos, NM
87544, United States

Hours

Reviews

3.5
658 reviews
5 stars
208
4 stars
184
3 stars
104
2 stars
43
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported extremely long wait times and poor service, with many leaving without placing orders due to lack of attention.

Food Quality

Food quality was inconsistent, with several complaints about cold items and incorrect orders.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, overall staffing issues contributed to the poor service experience.

Operational Problems

Many stalls were reported as broken, and customers faced difficulties with the ordering system, leading to frustration.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money.
  • HH
    Hooplord
    Jan 4, 2026
    5.0
    This place serves stuff that no other place in Los Alamos does
  • ZW
    Zack Wright
    Jan 4, 2026
    3.0
    Its okay, nothing special
  • TT
    trevin1957
    Dec 7, 2025
    1.0
    Pulled in, hit the button, and was told they'd be right with me. Then the light went out. Gotta hit it again. Same thing. After that the light kept flashing so I'm still good. Light goes out. Try one more time and try to tell them what it's doing. Didn't hear me. No other open stalls so I wave down an employee and let them know. She just said they're really busy so I'll have to wait and try another stall. I appreciate it but 30 minutes is a while to wait and to presumably be put back to the end of the line each time.
  • LA
    Lizeth Acosta
    Dec 5, 2025
    5.0
    Always a god experience:) we get our food on time and is yummy
  • KA
    Kevin Archuleta
    Nov 23, 2025
    1.0
    Waited 10 minutes for help, literally no one else in the stalls, employee rude stated only two of them are working and refused to take my order 11-23-25 5:40pm. Worst customer service ever here