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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Los Alamos, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1695 Trinity for the ultimate SONIC experience!
Customers frequently reported long wait times and poor service, with many leaving without placing orders due to lack of attention.
Food Quality
Food quality was inconsistent, with several complaints about cold items and incorrect orders.
Staff Performance
While some staff members received praise for their friendliness and service, others were noted for being rude or unhelpful.
Operational Challenges
Many stalls were reported as broken, and the location often ran out of menu items, leading to customer frustration.
EW
Emmeline Weaver
Feb 17, 2026
3.0
I like Sonic's food and this restaurant does a good job I've only had one mix up and it was resolved relatively fast. The staff are down and I've never had an issue with them. The real issue is the wait it can take 30+ minutes for them to take your order especially during lunch and dinner times. The parking lot is confusing there is a right way to enter and there is no sign about a wrong way or an entrance sign that I've seen.
SS
Steve Smith
Jan 23, 2026
3.0
overall well managed and consistent location. I like the convenience of a drive-up (rather than drive-through). The new(ish) app-order/pickup works well for me compared to trying to order through a speaker and then fumble payment with the carhop. This location has always been average or better with a few bad spells, but nothing horrific. Service is usually good, though occasionally it has been spotty... maybe not in the last year or so? For a small town with high cost of living, it must be hard to attract and keep employees, I am happy to have the option to tip easily... encourage good (even basic) service!
HH
Hooplord
Jan 4, 2026
5.0
This place serves stuff that no other place in Los Alamos does
ZW
Zack Wright
Jan 4, 2026
3.0
Its okay, nothing special
TT
trevin1957
Dec 7, 2025
1.0
Pulled in, hit the button, and was told they'd be right with me. Then the light went out. Gotta hit it again. Same thing. After that the light kept flashing so I'm still good. Light goes out. Try one more time and try to tell them what it's doing. Didn't hear me. No other open stalls so I wave down an employee and let them know. She just said they're really busy so I'll have to wait and try another stall. I appreciate it but 30 minutes is a while to wait and to presumably be put back to the end of the line each time.