McDonald's

3.4
746 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
901 Trinity Dr, Los Alamos, NM
87544, United States

Hours

Reviews

3.4
746 reviews
5 stars
236
4 stars
187
3 stars
123
2 stars
64
1 star
136

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.

Food Quality

Several reviews mentioned issues with food quality, including cold or undercooked items, and inconsistent preparation.

Dining Experience

The dining room is often closed, leading to frustration among customers who prefer to eat inside.

Speed of Service

Service speed was inconsistent, with some customers experiencing long wait times, especially for curbside and drive-thru orders.
  • MM
    Michael Myers
    Nov 17, 2025
    1.0
    I will never return to this location 3x they have been rude and got my simple order completely wrong
  • PG
    Peach G.
    Nov 6, 2025
    2.0
    Would be a lot better review if the drive thru workers weren't intent on harassing me. I just want my food, not to answer questions on what im doing or whether i have a bf. I've let this slide MANY times because its always the same guy giving the food In the drive thru in the morning but dude. Take a hint.
  • DM
    David Moulton
    Sep 21, 2025
    1.0
    Dining room not open. Wrong order.
  • DJ
    dee Joaquin
    Aug 31, 2025
    5.0
    Ive never been to Los Alamos Stopped for something to eat of course. Manager took our order,didn't wait long our order was out quick. And food was good 👍🏼 this McDonald's location was clean .Manager was very friendly!
  • BJ
    bobs jeep
    Aug 17, 2025
    1.0
    I only wish I could give it a negative 5 rating. I special ordered a quarter pounder, waited 10 minutes, then was given a fully loaded sandwich. See photos. The dining room is always locked to save a buck, so no good way to complain. Total incompetence

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 901 Trinity Dr, Los Alamos?

McDonald's is open daily from 6:00 AM to 10:00 PM, except on Sundays when it closes at 9:00 PM.

When is the drive-thru at McDonald's available?

The drive-thru is open daily from 6:00 AM to 10:00 PM, except on Sunday when it closes at 9:00 PM.