Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
750 reviews
5 stars
238
4 stars
187
3 stars
123
2 stars
65
1 star
137
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some praising friendly service while others reported rudeness and unprofessional behavior.
Food Quality
Several reviews mentioned issues with food quality, including cold items, undercooked burgers, and soggy fries.
Operational Issues
Customers expressed frustration over the dining room being closed, long wait times, and inconsistent service, particularly during busy hours.
Management Response
There were complaints about management's lack of responsiveness to customer issues and overall dissatisfaction with the handling of complaints.
- TWT W5 days ago1.0The female manager who took my order barely spoke english and had a hard time getting what i was ordering. She also shorted me my chicken nuggets. The food was lukewarm and my fries were not crisp. Wont be going back.
- HHHooplordJan 4, 20265.0Good service the manager really knew what he was doing
- MMMichael MyersNov 17, 20251.0I will never return to this location 3x they have been rude and got my simple order completely wrong
- PGPeach G.Nov 6, 20252.0Would be a lot better review if the drive thru workers weren't intent on harassing me. I just want my food, not to answer questions on what im doing or whether i have a bf. I've let this slide MANY times because its always the same guy giving the food In the drive thru in the morning but dude. Take a hint.
- DMDavid MoultonSep 21, 20251.0Dining room not open. Wrong order.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 901 Trinity Dr, Los Alamos?
McDonald's is open daily from 6:00 AM to 10:00 PM, except on Sundays when it closes at 9:00 PM.
When is the drive-thru at McDonald's available?
The drive-thru is open daily from 6:00 AM to 10:00 PM, except on Sunday when it closes at 9:00 PM.
What are the delivery hours for McDonald's?
Delivery is available every day from 7:00 AM to 9:00 PM.
Does McDonald's offer curbside pickup?
Yes, McDonald's provides curbside pickup service.
What payment methods are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I order McDonald's online?
You can place an order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on the App Store and Google Play.
What services does McDonald's at Los Alamos offer?
This McDonald's location offers drive-thru, gift cards, mobile offers, mobile ordering, and WiFi services.
Which nearby gas stations can I visit before or after eating at McDonald's?
Smiths Fuel and Smith's Fuel Center are nearby gas stations close to McDonald's, convenient for refueling during your visit.
Are there other dining options near McDonald's at 901 Trinity Dr?
Yes, nearby restaurants include Pasta Paradiso Ristorante Italiano, Muy Salsas, and Viola's, offering Italian and Mexican cuisine options.
What nearby places of interest can I visit around McDonald's?
You can visit Los Alamos Community Foundation and United Way of Northern New Mexico for community services, or the American Legion Post 90 for arts and entertainment.