Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.
Customer Service
Feedback indicates a mix of experiences, with some praising friendly staff while others criticized rude behavior and poor management.
Food Quality
There are numerous complaints about food being served cold or stale, with some customers noting that the quality does not meet expectations.
Cleanliness
While some reviews mention clean restrooms and dining areas, others highlight issues with the overall cleanliness of the establishment.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru, leading to long wait times.
FR
floyd romero
Feb 11, 2026
3.0
This place is always hit or miss, not consistent.
JE
Jeff Erickson
Jan 21, 2026
5.0
Chile is good double cheese is good
CG
captain greenface
Jan 5, 2026
1.0
Eat literally anywhere else. This place serves cold food constantly, and then will claim you're a liar and refuse to refund or correct orders that have been sitting on the counter getting cold for hours. I think the gm is Steven Diaz. His customer service is terrible. His staff is rude and can't get orders correct
JR
Jacob Rivadeneira
Dec 3, 2025
5.0
I don't think the rating fits the restaurant. Everyone here is nice and food is always on point. I've been going here for a few years and I think management has done a nice job training associates. You can hear there communication as far as letting others know as soon as cars pull into parking lot warning everyone that 2-3 cars pulled in. And it's not a one time deal I've heard it multiple times from multiple visits. Staff is always in a good mood and they seem to not have a high turnover rate as the same employees have been here for a few years.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's on 1343 El Paseo Rd.?
The drive-through at Wendy's on 1343 El Paseo Rd. is open daily from 9:00 AM to 3:00 AM.
Does this Wendy's location offer breakfast options?
Yes, this Wendy's in Las Cruces, NM serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place a delivery order from this Wendy's location?
Yes, delivery is available where offered. Check availability or place orders via Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on El Paseo Rd.?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing and nutrition details are available on Wendy's website at order.wendys.com or the mobile app, with updated info as you customize your order.
Is the Wendy's at 1343 El Paseo Rd. currently hiring?
To see current job openings at this Wendy's or nearby locations, visit the Wendy's Careers page at wendys-careers.com and search for Las Cruces, NM.
How can I provide feedback or contact this Wendy's location?
You can contact this Wendy's directly at (575) 523-7116 or submit feedback through Wendy's Customer Care via their website, live chat, or customer satisfaction survey.
What nearby places can I visit around Wendy's at 1343 El Paseo Rd.?
Nearby places include Style America hair salon and Grandy's restaurant, where customers might get a haircut or grab a meal before or after visiting Wendy's.
Are there convenient gas stations close to Wendy's on El Paseo Rd.?
Yes, Circle K and Valero gas stations are nearby, which can be handy for refueling or picking up convenience items when visiting Wendy's.
What fitness and wellness options are near Wendy's at 1343 El Paseo Rd.?
Nearby, you can visit One More Rep gym and Shape Up Las Cruces smoothie and nutrition bar to stay active and enjoy healthy options before or after your meal.
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