Wendy's

3.6
870 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1343 El Paseo Rd., Las Cruces, NM
88001, United States

Hours

Reviews

3.6
870 reviews
5 stars
352
4 stars
183
3 stars
115
2 stars
59
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and poor management.

Order Accuracy

Many customers expressed frustration with incorrect orders, highlighting a consistent issue with order accuracy at this location.

Food Quality

Reviews reflect a range of food quality experiences, with some praising freshness while others report cold or poorly prepared items.

Cleanliness and Atmosphere

The establishment has been noted for cleanliness, but there are concerns about the overall atmosphere, including issues with safety and maintenance.
  • CG
    captain greenface
    Jan 5, 2026
    1.0
    Eat literally anywhere else. This place serves cold food constantly, and then will claim you're a liar and refuse to refund or correct orders that have been sitting on the counter getting cold for hours. I think the gm is Steven Diaz. His customer service is terrible. His staff is rude and can't get orders correct
  • JR
    Jacob Rivadeneira
    Dec 3, 2025
    5.0
    I don't think the rating fits the restaurant. Everyone here is nice and food is always on point. I've been going here for a few years and I think management has done a nice job training associates. You can hear there communication as far as letting others know as soon as cars pull into parking lot warning everyone that 2-3 cars pulled in. And it's not a one time deal I've heard it multiple times from multiple visits. Staff is always in a good mood and they seem to not have a high turnover rate as the same employees have been here for a few years.
  • ED
    esteban Dominguez
    Oct 20, 2025
    1.0
    I got old meat more hamburger
  • MS
    Ma. De Los Angeles Zavala Sierra
    Sep 20, 2025
    3.0
    A mi hija y a mi novio les gusta a mi en lo particular no pero gracias por el servicio.
  • DV
    Debbie Villegas
    Sep 17, 2025
    3.0
    If this is the Walton restaurant... these workers at window are very rude so is the Mgr. Its independent owned they don't care about customer satisfaction! I only go back if in area but each time it's the same. Maybe they wake up too early and grouchy. No service with a smile at this location.

Frequently Asked Questions About Wendy's

Is L Cruces 406 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's on 1343 El Paseo Rd.?

The drive-through at Wendy's on 1343 El Paseo Rd. is open daily from 9:00 AM to 3:00 AM.