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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Las Cruces, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 930 N. Valley Drive for the ultimate SONIC experience!
Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Speed
Many reviews highlighted long wait times for food and drinks, with some customers waiting over 30 minutes.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold items, poorly prepared meals, and inconsistent taste.
Customer Service
Feedback indicated a lack of professionalism and respect from staff, with some customers experiencing rude interactions.
Positive Experiences
Despite the negative feedback, some customers praised specific items and noted good service during certain visits.
JH
Jeffrey E. Hanson
Feb 21, 2026
5.0
Got the new Smasher deal and was really tasty and great value. Sonic has a different menu with lots of options. Easy to order and well packed in quality bags. I'll be going again.
CJ
Coach Juan
Feb 10, 2026
1.0
My condolences looked uncooked and was cold fries were just one big ball and poorly cooked asked for a sweet tea and got unsweetened overall visit not good.
CG
Crystal Gomez
Feb 7, 2026
1.0
Night crew is very disrespectful !!
MK
Miss Kiss
Feb 3, 2026
5.0
Great service and food at 11pm!
MM
Mike Morris
Jan 14, 2026
2.0
Burger was not as ordered. Ordered the All-American Smasher meal in the app. Ordered the burger without onion, ketchup, and mayo. Burger had all three on the burger. Didn't find this out until I got back to the office on my lunch. Tomato was mushy as well. Definitely not the best burger I've had at a Sonic. Check your order before you drive off to make sure it's as ordered.