Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Las Cruces, NM. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2925 N. Main Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
1,473 reviews
5 stars
653
4 stars
358
3 stars
193
2 stars
77
1 star
192
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, leading to a negative perception of service quality.
Food Quality
Many reviews highlighted issues with cold or poorly prepared food, including soggy items and incorrect orders, contributing to dissatisfaction.
Positive Staff Interactions
Despite the negative feedback, some customers praised the friendliness and helpfulness of individual staff members, indicating that service quality can vary.
Inconsistent Experience
Customers noted that their experiences varied significantly, with some visits being satisfactory while others were disappointing, suggesting a lack of consistency in service and food quality.
- JPJuancarlos PrietoDec 26, 20251.0Worst experience I’ve ever had coming to sonic. There speaker box doesn’t work for anything, they messed up my order, plus they forgot to bring some of my food. Worst experience ever. Will not be coming back to support them anymore.
- ZZZillaDec 19, 20251.0If I can give 0 stars I would!! How can you serve a milkshake with expired milk? And we ordered 3 different milkshakes and there all different flavors and they all tasted like expired milk!
- BDBobby DuranDec 11, 20251.0Both me and my son ordered online orders. The order was to be ready at 5:45. Pulled up to stall 14. Checked in at 5:42. I was picking up both of our orders so I kept pushing the red button. No response, by 6:03 no order came after multiple times pressing the red button. I went around to the drive thru. Stated Thai was there to pick up 2 orders for both of us. I moved up to the pickup window. Only my order was ready and they stated that only my order was ordered. I showed her my son receipt, which he texted me. Then they said only one order was paid for. I disagreed and brought up my bank account with both charges, as I paid for both of them. They continued, even after proof was submitted. My food was really cold by then so I asked for a refund, which said they couldn’t do. I would have to call the local corporate office. Got the manager name and her name. Before I left she said “now you can leave. BYE! What is the world coming too. No manners, respect or any idea how to do business. Last time I go to Sonic.
- ESEdward SpenceDec 7, 20251.0Pulled into a stall pressed the red button to order waited for 15 minutes no one came on to take my order so I left and went to a better establishment. It wasn't very busy only a few other vehicles in stalls and no line at the drive thru. Definitely will not be going to this Sonic ever again. Would rather give it a negative 5 stars.
- TMTrae MontoyaNov 10, 20251.0Don’t ever use the stalls they say they got glitch and don’t work according to the staff so they didnt bring my food out I had to go to the window to get it it fixed then on top of that they have this guy that Sprays the floor but he will spray your car too knowing I just washed my car I will never be back here it’s always one thing after another I thought maybe they are having a bad day but every time I go they have the worst service