McDonald's

3.6
1425 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4810 Mesa Grande Drive, Las Cruces, NM
88012, United States

Hours

Reviews

3.6
1,425 reviews
5 stars
548
4 stars
289
3 stars
236
2 stars
111
1 star
241

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted fast service, especially in the drive-thru, although there were complaints about slow service at times.

Food Quality

Mixed reviews on food quality; some customers received cold or burnt items, while others enjoyed fresh and tasty meals.

Staff Attitude

Staff interactions varied widely, with some customers praising friendly service, while others reported rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or items not prepared as requested.

Cleanliness

The restaurant was generally described as clean, but some reviews indicated a need for improvement in this area.
  • LP
    leslie paredes
    Nov 17, 2025
    1.0
    I stopped by today around 8:10, and the girl who took my order was super nice and provided great customer service. However, the guy who handed me my food was very rude. After I told him “thank you,” he stayed quiet and looked away. It was disappointing, especially after such a positive interaction at the start of my visit
  • KM
    Kirk Murphy
    Nov 12, 2025
    3.0
    Its McDonalds. My wife wanted some. The 1/4 Pounder sure doesn't seem to be. It looked more like a regular cheese burger
  • CM
    Christopher Michael
    Nov 11, 2025
    3.0
    Don't expect anything special. Robots could do what they do.
  • JV
    Joshua Vish
    Nov 8, 2025
    4.0
    Picked up a mobile order for the fam, food was correct, service was friendly and prompt.
  • KR
    Kevin Renn
    Oct 13, 2025
    2.0
    Let's start out with no one expects mcDonald's to be top restaurant quality food. With that as a starting point I ordered a quarter pounder meal today my burger was cold. Not sitting under the heat lamp cold but sitting on a counter and an air conditioned building cold. This was on a Monday just before noon, not in the middle of the night. I have ate at McDonald's many times for many years and never got a cold hamburger. If you have options pass this one by there are definitely better places down the road

Frequently Asked Questions About McDonald's

What are the regular restaurant hours at McDonald's on Mesa Grande Drive?

McDonald's at 4810 Mesa Grande Drive in Las Cruces, NM is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

What time does the drive-thru open and close at this McDonald's location?

The drive-thru is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays at the Mesa Grande Drive McDonald's.