Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and wrong sauces, leading to significant dissatisfaction.
Service Speed
Many reviews highlighted slow service, with long wait times for food and orders, both in-store and drive-thru.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising individual employees while others reported rudeness and unprofessional behavior.
Food Quality
Several customers expressed disappointment with food quality, mentioning cold or poorly prepared items, and concerns about portion sizes.
Cleanliness
The restaurant was noted for its cleanliness, particularly in play areas, although some reviews mentioned issues with staff behavior during cleaning.
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Helen Abresch
Nov 14, 2025
5.0
I went in for a cup of coffee on a 4hr. road trip. The service was impeccable! A staff lady wiping tables in the café gave me directions to the restrooms. The restrooms were very clean. After ordering the coffee, the very nice counter staff lady asked if I was a senior (she actually asked- I'm 71 and obviously a senior!) And then charged me $ 0.55 for the small coffee! I almost fell over! The coffee was good and I am very impressed with this McDonalds! Thank you!
MR
Marlin Rhodes
Nov 11, 2025
1.0
This place tucked worst McDonald's. Didn't even eat the food threw away.
JK
John Kelley
Oct 18, 2025
1.0
Every single time i come here they simply cannot complete one order correctly. I truly don’t understand how a job that’s made so simple is turned to be so incredibly hard. They cannot take one direction and follow it all, their brains just turn off. If you have an order that’s greater than one meal expect it to be screwed up because that’s been the case more times than they have done it right
AP
annette p
Oct 17, 2025
1.0
Ordered a 20 Pc. Nugget , a basket of fries and two lg sweet tea lemonades, when I received my order, my drinks were ONLY sweet teas with NO ice, and no straws. My basket of fries which is my favorite part of the meal were completely cold. It's safe to say that im super disappointed ESPECIALLY having gone right after work.
NN
Neyla
Oct 16, 2025
1.0
Me and my friends came to have a little late night snack, we decided to sit near the play place we know better not to go play since we're too old but the two girls working night shift came and told us to get down in a very rudely way which offended us, as i came down i trippen and fell after they left i went to go pay as I was there waiting i overheard them snickering and laughing about how i had fell. as well as my friends order came in about 25 minutes later, the place was dead and they didn't apologize for their inconvenience. i honestly never come here and after probably never will again.