McDonald's

3.8
1623 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2495 N Main, Las Cruces, NM
88005, United States

Hours

Reviews

3.8
1,618 reviews
5 stars
715
4 stars
342
3 stars
294
2 stars
96
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported receiving incorrect orders, long wait times, and poor customer service experiences.

Food Quality

Feedback on food quality was mixed, with some praising the freshness of items like fries and breakfast sandwiches, while others complained about cold or improperly prepared food.

Cleanliness

The restaurant was noted for being clean, but there were concerns about the locked bathrooms and the need to ask for access.

Staff Attitude

Customer experiences with staff varied, with some praising friendly service while others reported rude behavior and lack of attention.

Drive-Thru Efficiency

The drive-thru was often described as fast, but there were instances of delays and confusion with orders.
  • BH
    Betty “BettyNPatrick” Hernandez
    1 day ago
    5.0
    Excellent service
  • CO
    Cupid Oleonder
    Dec 28, 2025
    3.0
    drive thru was pretty fast even though there were a bunch of other cars but they only gave me half of my big mac. i spent 11 dollars on a regular burger with too much lettuce and an extra bun
  • SV
    Sandra Valenzuela
    Dec 19, 2025
    4.0
    This man started attacking me with blasphemy for no reason. He threw his drink at me. None of the associates stuck up for me or said anything at all, except one. I Didn't get a chance to thank him , but thank you for sticking up for me and kicking him out.. Its Greatly appreciated god bless you sir. You made a difference. :)
  • HC
    Her Choppa
    Dec 18, 2025
    4.0
    The iced coffee here sucks, I’m not sure why this is the only location where their coffee isn’t sweet enough or at all. This location is great but the coffee isn’t.
  • BM
    Bonita McAgua
    Dec 8, 2025
    4.0
    They were serving their McRib, which is only available at certain times of year. It was really good. The McRib had lots of sauce and fresh pickles. Yum! I always like the fries which are skinny and crispy, I think McDonald's has the best fries! Down sides, we couldn't pay at the kiosk, had to go up to the counter. Secondly, they have to keep the bathrooms locked. You must ask for a code to use the restrooms due to high drug use in the area...so sad. This is my hometown.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Las Cruces?

McDonald's in Las Cruces is open daily from 5:00 AM to 10:00 PM.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has a drive-through available with the same operating hours, 5:00 AM to 10:00 PM daily.