McDonald's

3.8
1613 reviews
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Business Details

2495 N Main, Las Cruces, NM
88005, United States
(575) 525-8108
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2495 N Main, Las Cruces, NM
88005, United States

Hours

Reviews

3.8
1,608 reviews
5 stars
711
4 stars
338
3 stars
294
2 stars
96
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Feedback on food quality was mixed, with some praising hot and fresh items while others complained about cold or incorrect orders.

Staff Attitude

Customer experiences with staff varied widely, with some noting friendly and helpful service, while others reported rude or inattentive behavior.

Cleanliness

Several reviews highlighted the cleanliness of the location, with some customers appreciating the well-maintained dining area.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding meal portions and quality.
  • RF
    Ricado Flores
    Nov 11, 2025
    5.0
    Good prices
  • PG
    Pam Garcia
    Oct 28, 2025
    1.0
    We ordered stripes and we were in the drive through and they were giving everyone through order but we were stuck waiting on our chicken stripes
  • DR
    Donnie Redman
    Oct 26, 2025
    5.0
    My only complaint is the hours. Everything else is great. Service is good and quicker then most locations.
  • AG
    Adamari Gonzalez
    Oct 26, 2025
    1.0
    I usually don’t write reviews, but my experience here was completely unacceptable. My family and I were craving McDonald’s, so we went around 9:40 PM and didn’t end up leaving until 10:30 PM. When I first got my order, I checked the bag and saw that a large fry was missing and the other fries were cold. I went back around to ask for fresh fries, and the lady at the window told me to pull forward to the second window. We waited there for 15 minutes before one of the crew members asked us to move to spot number one. We then waited another 20 minutes. By 10:20, I called the store to complain about the wait time — all for just two large fries — and was told they’d be right out. They didn’t come out until 10:30. I would really appreciate it if management worked on improving customer service. It takes at most five minutes to make fresh fries; it’s honestly absurd that we had to wait nearly an hour for such a simple order.
  • JT
    Jeremy Trujillo
    Oct 18, 2025
    1.0
    Went there to eat with my girlfriend and her son waited in line 15 minutes nobody asked us if we.were.ready to order.had no one in line this is the 3rd McDonald's in las cruces this work that I have received poor service from. This will be the last time I visit a McDonald's in las cruces poorest service ever
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Las Cruces?

McDonald's in Las Cruces is open daily from 5:00 AM to 10:00 PM.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has a drive-through available with the same operating hours, 5:00 AM to 10:00 PM daily.