McDonald's

Reviews

• FD

  Frank “FrankoNM” Dodd

  Dec 26, 2025
  1.0
  After the response from McDonald's, I actually had to reduce may rating (pretty hard to do given the initial rating!). Here's *MANDATORY* questions I was asked for in their response: * Contacting McDonald's about a previously reported case? * Please select a feedback category * What is your feedback about? * What type of feedback do you have? * Please specify your feedback * Enter store number from receipt * How did you place your order? * How did you pick up your order? *Visit Date (MM/DD/YYYY) *Visit time (hh:mm) *AM/PM * Please provide more details about your feedback * First Name * Last Name * Personal Email 15 Mandatory Questions!!! Maybe the shift manager insisting that I take food and throw it away was the better part of my transaction. Oh, I forgot this statement from McDonald's: YOUR RESPONSE TO THIS QUESTION MAY REQUIRE YOU TO ANSWER ADDITIONAL QUESTIONS. I'm sorry, I thought I was your customer. Since when is a customer *REQUIRED* to answer your questions? Your location failed in the simplest standards of accommodation. Accept the fact, and move on. Just try to do better in the future. This McDonald's location has been having some problems the last few months. Starting with a shift manager that insisted on serving me food I didn't want. I don't eat the McNuggets, but they come with the meal. I asked they not be served, so I wouldn't have to throw them away. The manager said they were part of the meal and she was going to serve them to me even if I just threw them away. Really? That's how you treat a customer? You don't belong anywhere in customer service!!! With managers like that, it's no wonder they can't even keep soda stocked. No DrPepper again today? Does anybody do inventory and ordering before you're out of product? The shift manager didn't even know they were out today, until I ordered and an employee told her there was none. So, I was served a coke and was told if it didn't taste right, to let them know. No, it didn't taste "right". It was a lot of club soda, with a little coke syrup.
• GP

  Gabriel Pizano

  Dec 26, 2025
  1.0
  Bad service, I plainly ask for cream with coffee, they don't give it and have a smirk on their face
• SR

  Shadyn roy

  Dec 24, 2025
  5.0
  Stop by here when going to abq or cruces
• LD

  Lindsy Davis

  Dec 10, 2025
  2.0
  For some reason, they think when I order a big Mac and I order no middle bun they think I mean no bun at all. Learned to follow directions I get it people make mistakes, but these aren’t innocent mistakes. These are mistakes that cost money.
• DD

  dej6

  Dec 4, 2025
  3.0
  my food is always so fresh, this is my favorite location to go to by far. however, the female older manager in the morning is so rude! to employees and to customers. i wish her better days ahead.

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