McDonald's

3.6
1791 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1150 Hickory Drive, Las Cruces, NM
88001, United States

Hours

Reviews

3.6
1,791 reviews
5 stars
718
4 stars
367
3 stars
310
2 stars
139
1 star
257

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of employees being dismissive or disrespectful.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and unsatisfactory meal preparation.

Cleanliness

The restaurant and restrooms were noted as clean by several customers, although some mentioned unpleasant odors and issues with hygiene.

Atmosphere

The presence of panhandlers outside and a generally unwelcoming atmosphere were highlighted as concerns by multiple reviewers.

Service Speed

Customers experienced long wait times for their orders, with several instances of delays reported.
  • AG
    alex garcia
    3 days ago
    5.0
    Ms Claudia was so nice, answered all my questions and made me feel at home & the double quarter pounder was delicious
  • MC
    Michael Carroll
    5 days ago
    5.0
    Great food and efficient staff
  • RM
    Rich M
    Nov 8, 2025
    1.0
    Never answered for drive up service. No one was waiting at drive thru, never got a response to my numerous requests. Management might want to look into this non responsive drive up. 3 PM, 11/8/25
  • MJ
    Melanie J-N
    Oct 20, 2025
    4.0
    Took some time for an employee to appear and take my order. Food was good and hot!
  • BS
    Birdy Salinas
    Oct 19, 2025
    3.0
    Rude person up front. Needed help with the kiosk acted very rude didn't want to help . Talked back rudely. Not everyone is that way there. One girl was very helpful told me about the app helped me out I really appreciate her I wish I remembered her name.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1150 Hickory Drive?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.