Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.
Food Quality
While many customers enjoyed the sandwiches and praised the freshness of ingredients, there were complaints about portion sizes and inconsistent quality.
Cleanliness
The restaurant was noted for its cleanliness, with several reviews highlighting the well-maintained environment.
Customer Experience
Mixed reviews on customer experience, with some praising friendly service while others reported rudeness and lack of communication.
TK
Tate Kitty
4 days ago
2.0
I ordered the #8 Billy Club, but it honestly feels like I was given a veggie sandwich instead. The amount of lettuce and onions is overwhelming compared to the tiny portions of protein. I've had issues nearly every time I've picked up food from this location, and this experience was disappointing.
IT
Ian Del Toro
5 days ago
1.0
Absolutely terrible food for the price! The sandwiches are tiny and tasteless, if they were free on a hike you might enjoy it. And the staff were comprised of inattentive children mostly, with a couple extremely rude managers. I wish there was a Firehouse subs here, that'd be sooo much better. I wouldnt waste a cent here even if I was starving. My advice, spend your money somewhere else.
DS
Dan Sherrell
Jan 9, 2026
4.0
Great sandwich!
NB
Noemi Belton
Dec 14, 2025
1.0
Don’t be cowards and hide from customers. If you’re closed say so (posted hours say otherwise) We pulled into the drive-through and were never greeted or acknowledged, even after waiting and speaking up. This was frustrating and unprofessional, and it made us feel completely ignored as customers. We expect basic communication and courtesy when using your drive-through.
ND
Natalie Dennis
Nov 19, 2025
1.0
This was “Ez on the lettuce”
FYI, sandwiches get soggy FAST this way.