Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and poor handling of orders.
Food Quality
The sandwiches received positive feedback for being fresh and delicious, although some customers noted issues with portion sizes and bread quality.
Order Accuracy
Several customers experienced issues with incorrect orders, particularly during busy times, leading to frustration.
Pricing Concerns
Many customers felt that the prices were high for the portion sizes, with some expressing dissatisfaction over the value for money.
MD
Marcos Dominguez
1 day ago
5.0
Young lady was very attentive and courteous, excellent service.
AN
Amber Navarro
Feb 2, 2026
4.0
Little late but oh well… we ordered two sandwiches and our order was wrong on both sandwiches. We immediately went back. The manager was so kind. I think her name was Aubrey. She made sure the orders were fixed and even refunded our money.
The staff there has been poor lately, every time I order delivery for lunch they are late and I work around the corner.
SM
Shelley McKissack (Shelley Mac)
Sep 20, 2025
5.0
Love me some Jimmy John's. The staff was great and the sandwhich was delicious! Parking is a little tough behind the building at the University Location. I do hope they ooen one in Deming, NM!