Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
739 reviews
5 stars
553
4 stars
70
3 stars
34
2 stars
29
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, often exceeding 20-30 minutes, particularly in the drive-thru.
Staff Attitude
While some reviews praised the friendliness and helpfulness of the staff, others noted instances of rudeness and lack of attention.
Drink Quality
Customers generally enjoyed the drinks, highlighting a good selection and quality, though there were complaints about specific orders being incorrect or poorly made.
Atmosphere
The atmosphere was described as lively and fun, but some customers felt that staff distractions affected service efficiency.
Mobile Orders
Several customers expressed frustration with mobile order delays, indicating that orders were not ready upon arrival.
- GSGabriel SaldivarNov 11, 20255.0Excellent service and awesome drinks
- MZMelyssa ZuazuaOct 25, 20255.0Matt is an awesome and energetic person! Eventhough he forgot the button to our mudslide lol jk! Thank you!🤗
- RDRachel DoyleOct 3, 20253.0Very very slow but drink was yummy
- MMMichelleSep 6, 20252.0This review is a week overdue. I had placed a pickup through the drive-thru window for 11:37 am and when I had gotten there, there was maybe 4-5 cars ahead of me. A few more in a longer line than the other. I would’ve gotten down eventually but I had my kiddo in the backseat, who didn’t have shoes on and a car had already gotten behind me. A few minutes later the line still hadn’t moved and the line that was once shorter was now equal to my line. It was about 12:00 pm and the line still hadn’t moved. Nobody was outside, I figured they must be really short handed or training someone because it seemed that there was nobody. I remember the time because my wife’s lunch was ready at 12 at Jimmy John’s and I knew I was going to be late. I saw that there was a shift change right around the same time and it was a girl with blonde hair and thick figure, who has been working there for awhile because I see her often. Dutch is my go to! I know one of their names but not trying to be so direct. Anyway her, a guy with a slim figure and somewhat tall, dark hair as well as another girl short with dark hair. They were leaving all giddy, as if they were making a break for it and whoever came in after them went outside with their tablets and started taking orders and the line started moving around 12:10 pm. I think majority of people had an online order because the workers seemed to moving on to each car with hardly any conversation. They did really good but you could tell that’s not a way someone wants to start their shift. They already had a slight look of anxiousness and frustrated because that is what got passed down to them. I don’t feel that the people working before the shift change set them up good, I don’t even think they took any consideration for their co-workers. I am a patient person and I can wait for my coffee, it is more about how I felt these three handled this situation especially with one of them who has been here for awhile, she was not a team player that day and it was disappointing to see. There are many people I that I chat with when I go and I appreciate all their work so it’s sad to others not being apart of that system. Just with the two individuals going out and whoever started making the drinks the line started moving and I got my one drink by 12:27pm. Appreciate them for all their hard work just in that 30 min shift alone. Disappointed in the workers before shift change, do better and be a team player! This was last week on Saturday.
- TDTiffany DaumuellerSep 4, 20255.0Dutch bros is my favorite coffee place. Their sugar free, hopscotch mocha with protein iced is my FAVORITE! The employees are always upbeat, genuinely kind and ready to make sure my order is exactly as I love it. I can't recommend it enough. I wish I had tried it sooner. My husband loves to get the Americano and add all of his personal customizations. We love it.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 3550 Bataan Memorial E, Las Cruces?
Dutch Bros Coffee is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, they offer sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get caffeine-free drinks at Dutch Bros Coffee?
Yes, Dutch Bros can make classic espresso drinks using decaffeinated espresso. They also offer caffeine-free options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What payment methods does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. However, personal checks may not be accepted at all locations.
Does Dutch Bros Coffee have a drive-thru and curbside pickup service?
Dutch Bros Coffee has a drive-thru but does not offer curbside pickup or delivery services.
How can I earn rewards points at Dutch Bros Coffee?
You earn 3 points for each dollar spent, with no limit on how many points you can collect. You can also earn points by giving your phone number if you forget your phone.
Are there any nearby dining options close to Dutch Bros Coffee at 3550 Bataan Memorial E?
Yes, nearby dining options include Arby's, Wendy's, Taco Bell, and Green Chile Bagel Company, which you might visit before or after enjoying your drink at Dutch Bros Coffee.
What nearby services could be convenient when visiting Dutch Bros Coffee?
Nearby services include Mister Car Wash and Take 5 Oil Change for vehicle care, as well as Walgreens pharmacy for any quick errands while you enjoy your coffee.
Are there nearby medical facilities close to Dutch Bros Coffee?
Yes, there are several nearby medical facilities including New Mexico Pain Center, Aaron Pfau family practice, Karina Gayosso, DNP, Urgent Dental Care Sonoma, and MountainView Medical Group Family Care at Northrise.
Does Dutch Bros Coffee offer any special promotions or ways to celebrate occasions?
You can get a free drink on your birthday by downloading the Dutch Bros app. They also have a monthly Sticker Drop event on the first Wednesday of every month where you get a free sticker with every drink purchased, while supplies last.