Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Las Cruces, NM for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.
Product Quality
Customers frequently complained about stale donuts and incorrect drink orders, indicating inconsistency in product quality.
Staff Attitude
Many reviews noted unprofessional behavior from staff, including rudeness and lack of attentiveness to customers.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and enjoyed the coffee and donuts.
KK
Karma
Feb 23, 2026
1.0
You guys don’t put that much matcha, coconut, milk in the medium sized cups and it costs 21$ with other added items. That’s a no.
DD
Devynn Davis
Feb 14, 2026
1.0
This place always has horrendous wait times for the drive thru. I've easily waited over 10 minutes when it wasn't busy and 30 plus minutes when it was busy. I understand being short staffed but please have your employees work on their customer service and timing.
HG
Headless goat
Feb 13, 2026
5.0
My drink came with a complimentary Bible. We all prayed in a circle. Praise Jesus, and the managers who are the new apostles of christ.
AM
Alexander Mata
Jan 25, 2026
5.0
The service was phenomenal, David the employee there recommended me a drink that was perfect for me and he keeps the energy alive in there everyday. I come for my coffee everyday and this gentleman always manages to give me a smile and make my day 10x better, and on top of that making sure not only me but all the customers get treated with respect in a positive way thank you!!!! If anyone needs a raise it’s this gentleman thank you again David you rock!!!!!!
GC
Gladys Camacho
Jan 17, 2026
1.0
Never got a good evening I’ll be right with you. I ask if we can get served and they say we are very busy. We had to walk out both employees looked like they can care less of a customer walks out.