Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Las Cruces, NM for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
723 reviews
5 stars
371
4 stars
133
3 stars
79
2 stars
37
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.
Order Accuracy
A significant number of customers reported issues with incorrect orders, leading to frustration and disappointment.
Product Freshness
Many customers complained about stale or old donuts, particularly when visiting later in the day.
Staffing Issues
Several reviews mentioned that the location is often understaffed, contributing to long wait times and poor service.
Mixed Food Quality
While some customers enjoyed the coffee and certain food items, others reported issues with food quality, including burnt items and incorrect drink preparations.
- NGNot ya g2 days ago1.0Manager sucks she rudely asked what my mom was still missing then bagged the food herself and threw all the hashbrowns on the bottom and smashed them. Red hair red shirt. And to top it off bite into the bagel minis are the cream cheese is brown?
- LLLauren LownesDec 12, 20252.0Extremely rude girl with long hair. Refused to give me my pick up order through the window even though that’s the method I chose online and I’ve picked it up that way several times before. Then the bagel bites with cream cheese were almost straight from the fridge?? Very disappointing experience. (12/12/25)
- JPJoshua PachecoDec 1, 20255.0Ordered two coffees, one of which was customized with 5 add ons, and they had us pull up to the front to wait an extra 5 minutes. No big deal. Coffee came out great, and they even slid in a couple donut holes for the wait. Thank you.
- NBNancy BenavidezNov 13, 20251.0They never get your order correct what so ever. Worst customer service, the whole team is extremely unprofessional. Take your business anywhere else. My coffee order never correct. But its Cruces nothing good comes out of this place.
- SPSarahi PorrasOct 27, 20251.0I went and ordered three regular coffees. And the girl that was taking my order was misplacing the order on the screen couple of times. After I pulled up, I told her she added a fourth drink. Then they ask me to pull up forward when there was no one behind me. I told them no and why since there is no one behind me. I guess the manager or someone else came and just told us to pull up front because they have to keep up their drive thru time. I stated that did not make any sense since first there is no one behind us and secondly, if they are trying to meet their drive thru time they should have my drinks ready. This girl kept saying the same things, so with the wasted time we were discussing they could have already made the drinks. So I just asked for a refund. Never coming back to this place. The Dunkin on Lohman has way better costumer service and they are always stock on donuts and drinks. You can definitely see the difference in management.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Las Cruces, NM?
Dunkin' in Las Cruces, NM is open daily from 4:00 AM to 9:00 PM on weekdays and from 5:00 AM to 9:00 PM on weekends.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this location offers both delivery and curbside pickup services.
What kind of meals are served at Dunkin' in Las Cruces?
This Dunkin' serves breakfast, lunch, and brunch.
What specialty items can I find at this Dunkin' location?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for this Dunkin'?
Yes, you can order ahead fast using the Dunkin' mobile app available on both Apple App Store and Google Play Store.
Does the Dunkin' at 2527 N Main St have a drive-thru?
Yes, this Dunkin' location has a drive-thru for convenient service.
What new holiday drinks are currently available at this Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Are there any nearby places where I can get a haircut or grooming after visiting Dunkin'?
Yes, after your visit to Dunkin', you can go to nearby Obi's Barbershop or Style America for haircuts, or visit Classy Canines Spa & Salon for pet grooming.
What nearby dining options are available around this Dunkin' location?
Nearby dining options include Subway and Taco Bell, both fast food restaurants close to Dunkin'.
How can I get to this Dunkin' location if I am using public transportation or looking for nearby services?
While public transit specifics aren't listed, Dunkin' is near places like The UPS Store for shipping needs and Metro by T-Mobile for mobile services, which may help you navigate the area.